Room type

Room, 1 King Bed, Non Smoking

Max Occupancy: 2 guests (up to 1 child)

Room, 2 Double Beds, Non Smoking

Max Occupancy: 4 guests (up to 3 children)

Suite, 1 King Bed, Non Smoking

Max Occupancy: 4 guests (up to 3 children)

Get an overview of this hotelFamily-friendly Playa del Carmen hotel in Playacar with free breakfast


This family-friendly Playa del Carmen hotel is located near the beach, within 1 mi (2 km) of Yucatek Divers, Central Square, and Nuestra Senora del Carmen Catholic Church. Quinta Alegria and Playacar Golf Club are also within 2 mi (3 km).

Hotel Features

A restaurant, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free breakfast is provided, as well as free WiFi in public areas, free self parking, and a free beach shuttle. Other amenities include a 24-hour business center, a conference center, and coffee/tea in the lobby.

Room Amenities

All 196 rooms provide free WiFi, room service, and rainfall showerheads. Coffee makers, down comforters, and free newspapers are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

Holiday Inn Express Playa Del Carmen features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. This family-friendly hotel also offers gift shops/newsstands, a garden, and coffee/tea in the lobby. A beach shuttle and a ferry terminal shuttle are complimentary for guests. Complimentary self parking is available on site.

Holiday Inn Express Playa Del Carmen is a smoke-free property.

  • 24-hour business center 
  • 24-hour front desk 
  • Free beach shuttle 
  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Free reception 
  • Computer station 
  • Conference center 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Free ferry terminal shuttle 
  • Fitness facilities 
  • Free breakfast 
  • Free RV, bus, truck parking 
  • Free self parking 
  • Free WiFi 
  • Garden 
  • Gift shops or newsstand 
  • Laundry facilities 
  • Luggage storage 
  • Number of floors - 3 
  • One meeting room 
  • Outdoor pool 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Smoke-free property 
  • Television in lobby 
  • Total number of rooms - 196 

Family Friendly Amenities

  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Laundry facilities  
  • Outdoor pool  
  • Rollaway/extra beds available  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking, Free RV, bus, truck parking

Room Amenities

  • Access via exterior corridors 
  • Air conditioning 
  • Blackout drapes/curtains 
  • Coffee/tea maker 
  • Free newspaper 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Down comforter 
  • Free local calls 
  • Free WiFi 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board 
  • Pay movies 
  • Phone 
  • Premium TV channels 
  • Private bathroom 
  • Rainfall showerhead 
  • Rollaway/extra beds available 
  • Room service (limited hours) 
  • Shower only 

Where to Eat

A complimentary breakfast is served each morning between 7 AM and 10 AM. The hotel offers a complimentary manager's reception on select days.

Desayuno Express - This restaurant serves breakfast only.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • Accessible parking 
  • In-room accessibility 
  • Braille or raised signage 

Hotel Policies


Check-in time starts at 3 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child under 17 years old stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: MXN 800 (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the ferry terminal. Guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation. One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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