Ratings based on 249 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice price

Posted Sep 1, 2015
It was an okay hotel for the money. I didn't like he fact that they had tiles rather than carpet and the hot water in the shower took a really long time
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel muy agradable

Posted Aug 7, 2015
El hotel cuenta con todo lo necesario para unas súper vacaciones
5 out of 5
Recommended
for Families
by A verified traveler from sonora

Posted Jul 24, 2015
Pros: la comodidad de las camas y ropa de cama
Cons: transporte, tener servicio del aeropuerto. cambiar el club de playa ya que el frogs no hubo buena atención
muy cómodas las camas y almohada, no hubo agua caliente 2 dias, es el único inconveniente, los desayunos muy bien
4 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Close to Tulum

Posted Jul 22, 2015
Pros: Hotel was easy to get to from Tulum.
Location: Tulum ruins were nearby (within a 10 min drive).
The hotel staff was friendly. The hotel was very easy to get to from Tulum.
1 out of 5
by A verified traveler

Holiday inn in Cancun was worst hotel

Posted Jul 6, 2015
1. No hot water for shower for 2days. 2. Coffee maker was over flolw due to not matching. 3. Electricity is not good to charge. some plug was out of function.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

I enjoyed my stay in holiday inn

Posted Jul 2, 2015
The rooms were clean, the breakfast is good. I surely recommend Holiday Inn Playa del Carmen.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Pleasant Stay

Posted Jul 1, 2015
Pros: Complimentary Breakfast was great. Had their eggs and beans every morning.
Cons: Floor mats in the bathroom. I always placed a towel as I was afraid to slip. Also no mini fridge.
I had a pleasant stay at Holiday Inn Express. I picked in large part because it was a pick up location for the Experience Packages.
4 out of 5
Recommended
for Couples
by A verified traveler

Is good!!!

Posted Jun 2, 2015 on Hotels
It is fine!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Bueno

Posted May 31, 2015 on Hotels
Exelente
3 out of 5
Recommended
for Personal Event
by Rod from Chicago

Very comfortable and convenient.

Posted May 23, 2015 on Hotels
Nice place for a short stay.