This hotel was disgusting! When I got there power was off due to weather, but the bathrooms were SUPER dirty, not hot water, and I did not feel safe, and to top it off, they gave me only one towel, so cheap. Also, the pool was super dirty, dark water, just terrible. I forgot to complaint because I should've gotten my money back. The day I arrived there because of power was off they told me I couldn't stay because there was no way for them to check the computers, etc and they asked to find another place and that they would give me the money back, but I had an argument because how was I suppose to find a last min hotel when there was no power in certain areas, at the end they let me stay. This place has a lot of potential but owners need to pay more attention to their personal. Sorry, I just don't want tourist to have a bad impression about Mexico/people, even though I'm from south America living in the USA but as a tourist I know the disappointment feeling.