Get an overview of this hotel3-star Playa del Carmen hotel in Centro with restaurant
Popular property highlights
Located in Centro, this hotel is within a 10-minute walk of Yucatek Divers, Playa del Carmen Maritime Terminal, and Central Square. Nuestra Senora del Carmen Catholic Church and Quinta Alegria are also within 10 minutes.
A restaurant, a rooftop terrace, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and multilingual staff are onsite.
All rooms are individually decorated and offer free WiFi and ceiling fans. TVs come with cable channels, and other amenities that guests will find include showers and desks.Information missing or incorrect? Tell us! Opens in a new window
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and an area shuttle. This Playa del Carmen hotel also offers a rooftop terrace, tour/ticket assistance, and multilingual staff.
Hotel Cielo is a smoke-free property.
- Safe-deposit box at front desk
- Area shuttle (surcharge)
- Luggage storage
- Rooftop terrace
- Breakfast available (surcharge)
- Concierge services
- 24-hour front desk
- Beach umbrellas
- Tours/ticket assistance
- Beach towels
- Total number of rooms - 18
- Number of floors - 3
- Free WiFi
- Number of buildings/towers - 2
- Airport transportation (surcharge)
- Smoke-free property
- Multilingual staff
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
- Connecting/adjoining rooms available
- Ceiling fan
- Air conditioning
- Daily housekeeping
- Turndown service
- Private bathroom
- Free toiletries
- Shower only
- Hair dryer (on request)
- Iron/ironing board (on request)
- In-room safe (surcharge)
- Cable TV service
- Free WiFi
- Individually furnished
- Individually decorated
Where to Eat
Cooked-to-order breakfasts are available for a surcharge.
Carboncitos - This family restaurant serves breakfast, lunch, and dinner. Open daily.
Nearby Things to Do
The recreational activities listed below are available either on site or nearby; fees may apply.
- Ecotours on site
- Game drive nearby
- Bicycle rentals nearby
- Water skiing nearby
- Hiking/biking trails nearby
- Skydiving nearby
- Windsurfing nearby
- Sailing nearby
- Scuba diving nearby
- Scooter/moped rentals nearby
- Ziplining nearby
Check-in time starts at 3 PM
Minimum check-in age is 18
Special check-in instructions:
Check-out time is noon
Children and extra beds
- Children are welcome.
- Kids stay free! One child 3 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
- No pets or service animals allowed
You need to know
Extra-person charges may apply and vary depending on property policy.
- Minimum Spring Break check-in age is 18 years old.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
- Resort fee
- Breakfast fee: between MXN 80 and MXN 300 per person (approximately)
- An in-room safe is available for an additional fee
- Cielo Hotel
- Cielo Playa del Carmen
- Hotel Cielo
- Hotel Cielo Playa del Carmen
- Hotel Cielo Riviera Maya/Playa Del Carmen, Mexico
We should mention
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.