Get an overview of this hotel3-star hotel with restaurant and rooftop terrace
Located in the heart of Centro, this hotel is within a 10-minute walk of Yucatek Divers, Playa del Carmen Maritime Terminal, and Central Square. Nuestra Senora del Carmen Catholic Church and Quinta Alegria are also within 10 minutes.
A restaurant, a rooftop terrace, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and multilingual staff are onsite.
All rooms are individually decorated and offer free WiFi and ceiling fans. TVs come with cable channels, and other amenities that guests will find include showers and desks.Information missing or incorrect? Tell us!Opens in a new window
The hotel offers a restaurant. Public areas are equipped with complimentary high-speed wireless Internet access. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and an area shuttle. This Centro hotel also offers a rooftop terrace, tour/ticket assistance, and multilingual staff.
Hotel Cielo is a smoke-free property.
- 24-hour front desk
- Airport transportation (surcharge)
- Total number of rooms - 18
- Number of floors - 3
- Breakfast available (surcharge)
- Concierge services
- Tours/ticket assistance
- Free WiFi
- Multilingual staff
- Rooftop terrace
- Luggage storage
- Safe-deposit box at front desk
- Area shuttle (surcharge)
- Beach umbrellas
- Beach towels
- Smoke-free property
- Number of buildings/towers - 2
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
- Connecting/adjoining rooms available
- Ceiling fan
- Air conditioning
- Daily housekeeping
- Turndown service
- Private bathroom
- Free toiletries
- Shower only
- Hair dryer (on request)
- Iron/ironing board (on request)
- In-room safe (surcharge)
- Cable TV service
- Free WiFi
- Individually furnished
- Individually decorated
Where to Eat
Cooked-to-order breakfasts are available for a surcharge.
Carboncitos - This family restaurant serves breakfast, lunch, and dinner. Open daily.
Nearby Things to Do
The recreational activities listed below are available either on site or nearby; fees may apply.
- Sailing nearby
- Scuba diving nearby
- Water skiing nearby
- Windsurfing nearby
- Scooter/moped rentals nearby
- Bicycle rentals nearby
- Hiking/biking trails nearby
- Skydiving nearby
- Ecotours on site
- Game drive nearby
- Ziplining nearby
Check-in time starts at 3 PM
Minimum check-in age is 18
Special check-in instructions:
Check-out time is noon
Children and extra beds
- Children are welcome.
- Kids stay free! One child 3 years old or younger stays free when using existing bedding.
- No pets or service animals allowed
You need to know
Extra-person charges may apply and vary depending on property policy.
- Minimum Spring Break check-in age is 18 years old.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
No cribs (infant beds) available
No rollaway/extra beds available
No pets or service animals allowed
Noise-free rooms not guaranteed
- Resort fee
- Breakfast fee: between MXN 80 and MXN 300 per person (approximately)
- Airport shuttle fee: MXN 850 per person (one way)
- An in-room safe is available for an additional fee
- Cielo Hotel
- Cielo Playa del Carmen
- Hotel Cielo
- Hotel Cielo Playa del Carmen
- Hotel Cielo Riviera Maya/Playa Del Carmen, Mexico
We should mention
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.