Book your room at Hotel Cielo
Get an overview of this hotel3-star hotel with restaurant and rooftop terrace
Located in the heart of Playa del Carmen, this hotel is within a 10-minute walk of Yucatek Divers, Playa del Carmen Maritime Terminal, and Central Square. Nuestra Senora del Carmen Catholic Church and Quinta Alegria are also within 10 minutes.
A restaurant, a rooftop terrace, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance and multilingual staff.
All rooms are individually decorated and offer free WiFi and ceiling fans. TVs come with cable channels, and other amenities that guests will find include showers and desks.Would you like to give us feedback? Share it! Opens in a new window
The hotel offers a restaurant. Public areas are equipped with complimentary high-speed wireless Internet access. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and an area shuttle. This Playa del Carmen hotel also offers a rooftop terrace, tour/ticket assistance, and multilingual staff.
Hotel Cielo is a smoke-free property.
- 24-hour front desk
- Airport transportation (surcharge)
- Area shuttle (surcharge)
- Beach towels
- Beach umbrellas
- Free WiFi
- Luggage storage
- Multilingual staff
- Number of buildings/towers - 2
- Number of floors - 3
- Rooftop terrace
- Smoke-free property
- Total number of rooms - 18
- Tours/ticket assistance
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
- Air conditioning
- Cable TV service
- Ceiling fan
- Free toiletries
- Connecting/adjoining rooms available
- Daily housekeeping
- Free WiFi
- Hair dryer (on request)
- Individually decorated
- Individually furnished
- Iron/ironing board (on request)
- Private bathroom
- Shower only
- Turndown service
Where to Eat
Carboncitos - This family restaurant serves breakfast, lunch, and dinner. Open daily.
Nearby Things to Do
The recreational activities listed below are available either on site or nearby; fees may apply.
- Sailing nearby
- Scuba diving nearby
- Water skiing nearby
- Windsurfing nearby
- Scooter/moped rentals nearby
- Hiking/biking trails nearby
- Bicycle rentals nearby
- Skydiving nearby
- Game drive nearby
- Ecotours on site
- Ziplining nearby
Check-in time starts at 3 PM
Minimum check-in age is 18
Special check-in instructions:
Check-out time is Noon
- No pets or service animals allowed
You need to know
Extra-person charges may apply and vary depending on hotel policy.
- Minimum Spring Break check-in age is 18 years old.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
No cribs (infant beds) available
No rollaway/extra beds available
No pets or service animals allowed
Noise-free rooms not guaranteed
- Resort fee
- Airport shuttle fee: MXN 850 per person (one way)
- Cielo Hotel
- Cielo Playa del Carmen
- Hotel Cielo
- Hotel Cielo Playa del Carmen
- Hotel Cielo Riviera Maya/Playa Del Carmen, Mexico
We should mention
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.