Get an overview of this hotel3-star hotel in Playa del Carmen with 24-hour front desk

Popular property highlights

Free WiFi
24-hour front desk


Situated in Playa del Carmen, this hotel is within a 10-minute walk of Quinta Alegria, Mamitas Beach Club, and Pier Navega. Nuestra Senora del Carmen Catholic Church and Central Square are also within 15 minutes.

Hotel Features

A 24-hour front desk, a library, and tour/ticket assistance are available at this hotel. WiFi in public areas is free. Other amenities include a garden.

Room Amenities

All 18 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and patios. Guests will also find cable TV, ceiling fans, and hair dryers.

Hotel Amenities

Hotel Amenities

Hotel Coco Rio features a library, tour/ticket assistance, and a garden. Wireless Internet access is complimentary. For a surcharge, the property provides a shuttle from the airport to the hotel (available on request) and an area shuttle.

Hotel Coco Rio has designated areas for smoking.

  • Area shuttle (surcharge) 
  • Library 
  • Luggage storage 
  • Airport transportation - pickup (surcharge) 
  • Breakfast available (surcharge) 
  • Designated smoking areas 
  • 24-hour front desk 
  • Tours/ticket assistance 
  • Total number of rooms - 18 
  • Number of floors - 3 
  • Free WiFi 
  • Number of buildings/towers - 1 
  • Garden 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Refrigerator  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Air conditioning 
  • Ceiling fan 
  • In-room climate control (air conditioning) 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Hair dryer 
  • In-room safe 
  • Cable TV service 
  • Free WiFi 
  • Patio 
  • Private bathroom 
  • Refrigerator 
  • Phone 

Where to Eat

Continental breakfasts are available for a surcharge.

Hotel Policies


Check-in time ends at 6 AM

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
No cribs (infant beds) available
No elevators


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for continental breakfast: USD 4 per person (approximately)
  • Airport shuttle fee: USD 31.00 per person (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Coco Rio
  • Coco Rio Hotel
  • Coco Rio Playa del Carmen
  • Hotel Coco Rio
  • Hotel Coco Rio Playa del Carmen

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

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