Get an overview of this hotelFamily-friendly hotel with spa tub and 24-hour front desk


This family-friendly Playa del Carmen hotel is located by the sea, within a 5-minute walk of Nuestra Senora del Carmen Catholic Church, Quinta Alegria, and Central Square. Yucatek Divers and Pier Navega are also within 10 minutes.

Hotel Features

A spa tub, a 24-hour front desk, and express check-in are available at this hotel. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and multilingual staff are onsite.

Room Amenities

All 15 rooms offer premium bedding, down comforters, and cable TV. Other amenities available to guests include ceiling fans, showers, and free toiletries.

Hotel Amenities

Hotel Amenities

Hotel Copa features a spa tub, tour/ticket assistance, and multilingual staff. High-speed wireless Internet access is complimentary. For a surcharge, the property provides a roundtrip airport shuttle at scheduled times, a theme park shuttle, and an area shuttle. This family-friendly hotel also offers a garden, express check-in, and express check-out.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 15 
  • Number of floors - 3 
  • Express check-in 
  • Express check-out 
  • Theme park shuttle (surcharge) 
  • Tours/ticket assistance 
  • Free WiFi 
  • Garden 
  • Multilingual staff 
  • Safe-deposit box at front desk 
  • Area shuttle (surcharge) 
  • Number of buildings/towers - 1 
  • Spa tub 
  • Wedding services 


Available in some public areas: Free WiFi

Room Amenities

  • Premium bedding 
  • Air conditioning 
  • Ceiling fan 
  • Turndown service 
  • Free toiletries 
  • Cable TV service 
  • Partially open bathroom 
  • Shower only 
  • Down comforter 

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Sailing nearby 
  • Water skiing nearby 
  • Scooter/moped rentals nearby 
  • Mountain biking nearby 
  • Bicycle rentals nearby 
  • Skydiving nearby 
  • Personal motorized watercraft on site 
  • Ecotours nearby 

Hotel Policies


Check-in time starts at 3 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 12 years old stay free when using existing bedding.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

No cribs (infant beds) available

No elevators


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

Sorry, we seem to have had an issue loading our review content. Try again?