Get an overview of this hotelHotel in Playa del Carmen with outdoor pool and 24-hour front desk

Location

Located in the heart of Playa del Carmen, this hotel is within a 5-minute walk of Yucatek Divers and Playa del Carmen Maritime Terminal. Central Square and Nuestra Senora del Carmen Catholic Church are also within 10 minutes.

Hotel Features

Along with an outdoor pool, this hotel has a 24-hour front desk and free WiFi in public areas.

Room Amenities

All 34 rooms offer free WiFi, room service, and TVs with cable channels. Other amenities available to guests include down comforters, ceiling fans, and hair dryers.

Hotel Amenities

Hotel Amenities

Hotel Hacienda Del Caribe features an outdoor pool and room service (during limited hours). Public areas are equipped with complimentary high-speed wireless Internet access. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a shuttle from the airport to the hotel.

  • Airport transportation (surcharge) 
  • Airport transportation - pickup (surcharge) 
  • 24-hour front desk 
  • Number of floors - 3 
  • Total number of rooms - 34 
  • Breakfast available (surcharge) 
  • Free WiFi 
  • Number of buildings/towers - 1 
  • Outdoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Television 
  • Desk 
  • Climate control 
  • Air conditioning 
  • Ceiling fan 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Room service (limited hours) 
  • Down comforter 
  • Iron/ironing board (on request) 
  • In-room safe 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Free WiFi 

Where to Eat

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Sailing nearby 
  • Bicycle rentals nearby 
  • Scooter/moped rentals nearby 
  • Golf lessons available nearby 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 7 years old stay free when using existing bedding.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 21 years old.

No pets or service animals allowed

Parking height restrictions apply

No elevators

Please note: breakfast in served at a partner property, located 4 blocks away from the Hacienda Del Caribe by Encanto.

Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: USD 80 per room (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hacienda Caribe
  • Hacienda Caribe Playa del Carmen
  • Hotel Hacienda Caribe
  • Hotel Hacienda Caribe Playa del Carmen
  • Hacienda Del Caribe Hotel
  • Hacienda Del Caribe Playa Carmen
  • Hotel Hacienda Del Caribe Riviera Maya/Playa Del Carmen, Mexico

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

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