Ratings based on 163 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
by A verified traveler from Manitoba, Canada
This hotel could be so great.Posted Aug 13, 2015
Pros: The restaurant waiters were the highlight of our stay.
Cons: Listed above.
Location: The location is set right on the beach. There is snorkeling, scuba diving and fishing all available for a price. Vendors everywhere.
the hotel needs a lot of up keep maintenance, plaster repairs, paint, new bathroom fixtures, toilet seats, mattresses, TV remotes that actually work. The pool was over chlorinated and our dinner out here was just satisfactory. The stars though of our stay were the hotel waiters, Andre especially, our breakfast waiter was very attentive and friendly. This hotel, right on the beach, could be so great. I will recommend this hotel to those vacationing on a fixed budget and who can overlook all the cosmetic repairs needed. Appearance, in a hotel, is everything.
by A verified traveler from new york city
View was great. Breakfast service was wonderful.Posted Aug 9, 2015
The rooms need to be cleaner and they need to change the mattresses. They are very hard. I am very sorry to say but we were attacked by bedbugs for sure.
for Everyoneby A verified traveler
Posted Aug 5, 2015
The town was cool . The experience of locals.. The hotel was ok .. First nite water in shower wasnt working so had tonwait till next day to shower.. They didnt have enough blow dyers.. There was ants in bathroom.. Staff were nice .. Ask for andres he took care of us!! Great guy!
for Getaway With Friendsby A verified traveler
Flooded rooms, no electricity, no water. Stay awayPosted Jul 1, 2015 on Hotels
During our stay, there was a storm passing by Mexico. You would think that this hotel is prepared for storms such as this (they're in a tropical country afterall) but no. Our rooms got flooded, we lost power and the hotel did not have water at all! They claimed that "it was the government" who cut the power off, meanwhile our friends staying in the same area/ other hotels are perfectly fine. We understand that the weather was terrible but it was very evident that this hotel does not invest in the improvements of their property. Even during the wedding reception (done in the same hotel), the ceiling was leaking uncontrollably onto the wedding guests' table. It was an incredibly terrible experience. STAY AWAY FROM THIS HOTEL!
for Couplesby Liban from Springfield, MO
Location, Location, LocationPosted Jun 30, 2015 on Hotels
The location (and free breakfast option) trumps all other issues with this hotel. This is by no means a high-end hotel. If you are a seasoned traveler (and by 'seasoned' I don't mean fly around the world in first class and only stay at a resort), you won't care about a thing. The room was clean and the bathroom was okay. The folks at the hotel are friendly. We had no issues while staying except for having to move two bedrooms at check-in before finding a room without a leaky air-conditioner. I do hope the management would look into renovating the hotel before it's too late. But, you forget all of that when you have a view out your window. And the swimming pool is a HUGE bonus. Bottom line: If you've traveled extensively around the world and have seen a lot, you won't care about these problems.
for Everyoneby A verified traveler from Novara
Soggiorno a Puerto MorelosPosted Jun 25, 2015
Pros: Nulla in particolare
Cons: In camera è presente un TV vecchio modello con tubo catodico con canali limitati che si vedono a malapena.
Location: Hotel in posizione invidiabile e tranquilla sul mare. Attrazioni in particolare non ce ne sono ; si consiglia di noleggiare un auto e spostarsi.
Conoscevo già Puerto Morelos dato ch eho mio figlio che ha un'attività a Playa del Carmen e ho scelto questo hotel perchè si trova in una invidiabile posizione sul mare. Purtroppo l'invasione di sargassi su tutta la costa mi ha impedito di fare un tuffo in mare. Quiesto è un periodo di bassa stagione per cui è stato un po un mortorio; dopo le 10 di sera non c'è anima viva e tutti i locali sono chiusi o deserti. Per chi ama la tranquillità e la meditazione è il posto ideale.
for Familiesby Ma Elena
Posted Jun 19, 2015 on Hotels
for Everyoneby A verified traveler from SF
Posted Jun 8, 2015
Nothing fancy, but was clean and staff was accommodating.
for Everyoneby A verified traveler from Huntington Beach, CA
Posted Jun 2, 2015
If you are looking for a "locals" hotel, this is it! We are no fans of the big, all inclusive hotels all over that part of Mexico. HM was clean and neat, but simple. The rooms are all you need... a safe, AC and lots of space for your stuff. The staff was GREAT! Especially Andre, breakfast and dinner waiter! Breakfast was great and different everyday. The coffee was especially great and with that view from the breakfast patio, it was the perfect spot to decompress. Puerto Morelos is a super special little town, just enough off the beaten track!
by A verified traveler
Eine Sanierung wäre notwendigPosted May 18, 2015
Eine Grundsanierung wäre notwendig.Der allgemeine Zustand war enttäuschend. Für einen Badeaufenthalt wäre der nördliche Bereich von P.M. wesentlich besser geeignet.Wir waren drei Monate in Mexiko unterwegs. Es gibi in Mexiko sehr gute und preiswerte Hotels.