Ratings based on 6 Verified Reviews

3.8 out of 5
100% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice hotel, terrible roads on the way

Posted Jun 26, 2015
Pros: Clean, comfortable, AC, parking on-site, nice-looking pool
Cons: The roads to get there, but that's not the hotel's responsibility
Location: The hotel is far from the center of the town and the nearest store is blocks away
The hotel was nice, it was clean, and comfortable enough. It was small, but nice. They have a pretty nice pool there which we didn't get to try out. The hotel staff was nice and showed us to the nearest store, which was pretty far away. My only complaint isn't about the hotel itself, it's about getting there. The hotel is located on the outer limits of the city and the roads over there are not paved, they're only gravel and there are HUGE potholes everywhere! It took us an extra long time to get anywhere due to this. If you don't have a car and don't mind the long walk this place will be great for you.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Great staff!

Posted Feb 11, 2015
We had an amazing stay at this hotel! The staff were amazing anf so helpful as we spoke practically no soanish. Although the hotel was located far away from restaurants etc the staff were so helpful about where to eat and what to do etc, and they have free bikes to use! Overall great stay!
5 out of 5
Recommended
for Couples
by CanadianGeekgur from Campbellford, ON

Loved Luna Llena!

Posted Aug 12, 2011
This was our first trip to Mexico and we had a great time! Francesca and Roberto are fantastic people and gave us a lot of helpful info. English is not their first language as they are Italian, but Francesca did a great job :-) Their staff Jose and Aurora were always friendly and kept the place running well. Our room was cleaned every day and the air conditioning worked 100% (We went when it was 34degrees and 100% humidity lol) It's a few minutes out of town but a taxi will get you into town for 30-40 pesos and you'll appreciate the quiet location.
2 out of 5
Recommended
for Everyone
by A verified traveler

es un buen hotel sino quieres pagar mucho

Posted Feb 13, 2017
tiene convenio con un beach club en la playa pero definitivamente debes tener coche, el centro y la playa están a 10 min en coche... el hotel está en medio de la nada
3 out of 5
Recommended
for Everyone
by A verified traveler from México

Cómodo

Posted Jul 12, 2015
Pros: Comodidad
Cons: Los llaveros eran muy grandes.
Estuvimos dos noches y la comodidad es lo que esperas al no tener una gran variedad de opciones. Sería bueno que aunque cargaran un poco más, tuvieran la opción de que incluya el desayuno, es un poco complicado encontrar restaurantes alrededor.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nordrhein Westfalen

Verstecktes, sehr ruhiges Hotel

Posted Feb 19, 2015
Pros: Ruhig, Sauber,
Cons: Leider fehlte der schlüssel für den Safe...
Location: Ruhige Lage, nicht weit von der zentralen Straße in Tulum
Kleines, sehr schönes Hotel mit freundlichem und sehr hilfsbereitem Personal. Es ist auf jeden Fall einen Besuch wert.