Ratings based on 75 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
85% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.3 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 25, 2016
Good basic hotel. We stayed recently at the Pelicano. Pros -- on the beach; rates are good for being on the beach; room was clean; the bar/restaurant had excellent lunch service; chairs and umbrellas on beach are free. Downside: as with most foreign hotels (not a chain), mattresses are hard and pillows are poor; room was spartan (no TV -- but not a problem for us); Wifi was spotty at times; You get what you pay for. if you want a 5 star place, you can get it if you pay for it. If you want relatively inexpensive beachfront, you don't get everything you want for a lower price
4 out of 5
Recommended
for Everyone
by A verified traveler from Sugar Land, Texas

Short touch at Playa Nov 2015

Posted Dec 2, 2015
Fine as expected for this second stay at Pelicano. The premises are well maintained and a bit improved in relation to our fomer visit in 2011. Still compfortable, well placed with a direct access to the beach and close to main commenrcial area, quiet, nice staff at front desk, restaurant and services, clean and neat at the room and in all the premises, also at the comfortable rest-room near the seaside.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel muy pintoresco y con playa

Posted Dec 2, 2015
Pros: si,,
Cons: si
muy buena la estancia poco ruido, mucha tranquilidad y tiene playa... le falta una alberca y tener acuerdo con un estacionamiento porque no hay donde dejar el auto
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

recomendable 100%

Posted Oct 17, 2015 on Hotels
El hotel está ubicado en la zona perfecta, tienes los antros, bares y restaurantes a tres calles muy cerca si quieres salir sin pagar taxis y lo suficientemente lejos para no escuchar nada de ruido en la noche para descansar. Atención del personal muy buena y amables con excepción de un guardia que estaba en la noche que no tiene nada de tacto para tratar con los clientes, cero actitud de servicio. Fuera de eso excelente. Lo recomiendo ampliamente si quieres un lugar económico con las necesidades y comodidades básicas.
2 out of 5
by A verified traveler

Posted Oct 4, 2015
We were 2 adults and 2children. When arrived there were no hot water in the shower. You cannot access the hotel with a car or taxi. You have to drag your luggage two blocks. Sea weed in the beach ruined our vacation in Playa del Carmen. We moved to Cozumel.
2 out of 5
Recommended
for Families
by A verified traveler

Sin comentarios....

Posted Aug 28, 2015 on Hotels
No había agua caliente, y no querían darme un poco en la cocina para bañar a mi bebé. Tuve que hablar con la gerente. La regadera tiraba agua.
3 out of 5
by A verified traveler

Hotel on a beach that can be ugly

Posted Aug 25, 2015
The hotel looks nice and is on the beach. Unfortunately that beach was covered with sea weeds - smelly- and because of the enormous amounts of sea weed in the water , entering the ocean for a swim was impossible. The facilities are a bit run down and not up to todays standard. To make matters worse we were essentially driven out of our room the 2nd day in the morning by very loud hammering noise directly on our wall. I was ready to look for another hotel; Complaining to the staff at the desk did not help. Furthermore we had rented the most expensive room in this hotel with a nice balcony where I would have expected at least a couple lounge chairs and umbrella but just some pretty old plastic chairs were there. There were plenty of beach chairs down at the beach with umbrellas and beach towels were supplied. But overall over-all we felt that this hotel although in a nice location has seen better days and needs a major overhaul and hopefully this smelling seaweed in front will not remain a permanent feature. The staff hotel and restaurant were nice.
4 out of 5
Recommended
for Couples
by A verified traveler

best location and jet you can sleep quietly

Posted Dec 17, 2014 on Hotels
Not the fanciest place, no tv, but Super helpful staff, great location, you can walk to everything, breakfast a little small, but you can order from the menu. Overall a Great deal for the price! And best of all right on the beach with its own bar! Hotel has no parking and we had to use a public area which charges for it and is a couple of blocks away...if you have a late arrival, call ahead, since reception staff goes home at night. as a r
4 out of 5
Recommended
for Everyone
by A verified traveler from PHX,AZ

Posted Oct 25, 2014
Good hotel for the price, beach is nice and staff is very warm and friendly. Literally 2 min. walk to main street and 20 min walk to ferry. All in all will be staying again!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Mex, DF

Bien ubicado, buena relación costo-beneficio

Posted Oct 6, 2014
Muy bien ubicado con acceso a playa directo del hotel. Un hotel pequeñito con miy buena relación costo-beneficio, las habitaciones estan regulares pero limpias y amplias. No tiene alberca pero la playa esta muy agradable y el servicio de playa muy accesible en costo. Se encuentra a 2 cuadras de todos los antros y el personal te antiende muy bien. En general si lo recomiendo