Ratings based on 70 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
4.1 Service & staff
3.3 Room comfort
3.2 Hotel condition
They paid and stayed.
by A verified traveler
Posted Oct 4, 2015
We were 2 adults and 2children. When arrived there were no hot water in the shower. You cannot access the hotel with a car or taxi. You have to drag your luggage two blocks. Sea weed in the beach ruined our vacation in Playa del Carmen. We moved to Cozumel.
for Familiesby A verified traveler
Sin comentarios....Posted Aug 28, 2015 on Hotels
No había agua caliente, y no querían darme un poco en la cocina para bañar a mi bebé. Tuve que hablar con la gerente. La regadera tiraba agua.
by A verified traveler
Hotel on a beach that can be uglyPosted Aug 25, 2015
The hotel looks nice and is on the beach. Unfortunately that beach was covered with sea weeds - smelly- and because of the enormous amounts of sea weed in the water , entering the ocean for a swim was impossible. The facilities are a bit run down and not up to todays standard. To make matters worse we were essentially driven out of our room the 2nd day in the morning by very loud hammering noise directly on our wall. I was ready to look for another hotel; Complaining to the staff at the desk did not help. Furthermore we had rented the most expensive room in this hotel with a nice balcony where I would have expected at least a couple lounge chairs and umbrella but just some pretty old plastic chairs were there. There were plenty of beach chairs down at the beach with umbrellas and beach towels were supplied. But overall over-all we felt that this hotel although in a nice location has seen better days and needs a major overhaul and hopefully this smelling seaweed in front will not remain a permanent feature. The staff hotel and restaurant were nice.
for Couplesby A verified traveler
best location and jet you can sleep quietlyPosted Dec 17, 2014 on Hotels
Not the fanciest place, no tv, but Super helpful staff, great location, you can walk to everything, breakfast a little small, but you can order from the menu. Overall a Great deal for the price! And best of all right on the beach with its own bar! Hotel has no parking and we had to use a public area which charges for it and is a couple of blocks away...if you have a late arrival, call ahead, since reception staff goes home at night. as a r
for Everyoneby A verified traveler from PHX,AZ
Posted Oct 25, 2014
Good hotel for the price, beach is nice and staff is very warm and friendly. Literally 2 min. walk to main street and 20 min walk to ferry. All in all will be staying again!!!
for Everyoneby A verified traveler from Mex, DF
Bien ubicado, buena relación costo-beneficioPosted Oct 6, 2014
Muy bien ubicado con acceso a playa directo del hotel. Un hotel pequeñito con miy buena relación costo-beneficio, las habitaciones estan regulares pero limpias y amplias. No tiene alberca pero la playa esta muy agradable y el servicio de playa muy accesible en costo. Se encuentra a 2 cuadras de todos los antros y el personal te antiende muy bien. En general si lo recomiendo
for Everyoneby A verified traveler from Carmen, Camp
excelente atención y ubicaciónPosted Sep 22, 2014
Pros: la tranquilidad....
Location: a unos metro de la quinta avenida....
excelente ubicación y atención, muy silencioso....
for Getaway With Friendsby Maristela from São Paulo
Serviço e atendimento ótimo!Posted Jun 25, 2014 on Hotels
Localização sensacional de frente pro mar onde o wifi tem o seu melhor acesso !! . O atendimento dos recepcionistas é ótimo também.
for Getaway With Friendsby rochak from Guadalajara
best amongst rest at offered pricePosted May 31, 2014 on Hotels
If you looking for a room just to spend night on playa Del Carmen..it is a good place to be. Rooms are not too good but better than pics shared currently. Location is so perfect and staff is much cooperative.....hotel Beach is also pleasent and you get rid of noice on 5th avenue..Overall a nice place to stay and enjoy short trips...
Recommendedby Mike M. from Southern California
No frills, but didn't need 'em!; location is greatPosted May 29, 2014 on Hotels
Came to Playa to dive cenotes, and previously stayed at the Albatros which used to be next door to this hotel. The location to the beach, 5th ave, and dive shops make this an ideal place to stay for divers. It was an easy walk each morning to Scuba Playa which was just one block over. Also close are great restaurants and shopping on 5th ave just 1/2 block away. Room was clean, not extravagant, if you need a super soft amazing mattress, this ain't the place for ya. But for diving it was great. Wi-fi was fair... although good at times and slow or dropping at others. There was literally only one power outlet in my room so I'm glad I brought a surge surpressed power strip to plug all my electronics and rechargable dive and camera gear into. Also, room had an ocean view but was obscured quite a bit from the trees in the courtyard. But overall nice place, I would stay again.