Ratings based on 187 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excelente

Posted Aug 10, 2015
Hotel céntrico, desayuno adecuado, amplias habitaciones, comodo estacionamiento, lo recomiendo al 100% no se van a arrepentir
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Clean, not luxurious but good for the price.

Posted Aug 7, 2015
Pros: Location.
Cons: The room did not have a phone to do local calls, other than that good clean and simple.
Location: There's a Taco guy about half a block west of the Hotel in the corner, they are the bomb. Don't get fooled by his little street stand.
Clean, not luxurious but good for the price.......
4 out of 5
Recommended
for Everyone
by A verified traveler from México

Buena ubicacion, se observa segura la zona

Posted Jul 29, 2015
Pros: Ubicación y el elevador, aunque pequeño el hotel pero conto con elevador.
Cons: Se pidio para tres personas y pusieron una cama matrimonil y un sofa cama, debio ponerse otra cama
Location: cerca la quinta avenida y facil acceso por la av. constituyentes
Desayuno básico pero suficiente y buen sabor. así como cuenta con instalaciones en la planta baja, que son externas pero ayudan como la lavadería, asi como cerca de locales grandes y variados. se llego rapido por que el acceso es por la av. constituyentes
5 out of 5
Recommended
for Couples
by A verified traveler from Laredo Tx

Pequeno hotel en el centro y muy completo

Posted Jul 11, 2015
Pros: Me gustaron el precio, servicio, ubicación y la limpieza.
Cons: Que enciendan el Aire Acondicionado desde temprano ya que llegamos en la noche y este tardo como 2 horas en enfriar la habitacion.
Hotel muy limpio y agradable. El personal fue muy amable. El desayuno muy bueno para su precio. Volveria nuevamente!
5 out of 5
Recommended
for Families
by A verified traveler from DENVER

The hotel Plaza Playa is in a perfect location

Posted Jul 1, 2015
Pros: internet
Location: COZUMEL FERRY BEACH CENOTE SCUBA
We stayed there 6 days and got to see almost everything in the area. All the ruins are in easy driving distance, The beach and shopping are only a 5 minute walk the ferry is a 10 minute walk, the breakfast is hearty and tasty and the rooms and building is clean and modern the A C kept us comfortable, and the staff is professional.
5 out of 5
Recommended
for Everyone
by A verified traveler from California, USA

Fabulous gem of a hotel!

Posted May 24, 2015
The hotel is well-situated in a safe neighborhood. The hotel is spotlessly clean. The staff is friendly, helpful, and responsive to client needs. The breakfast (which is included in the rate) is delightful! During our four-day stay there, we enjoyed generous portions of fresh fruits, re-fried beans, sautéed vegetables, freshly-baked corn breads, coffee and tea. They also provided eggs, meat dishes and yogurt, etc. for those who wanted them. EverythIng was fresh, clean, and first-rate. If we return to Playa del Carmen, w e will definitely try to stay there!
4 out of 5
Recommended
for Everyone
by A verified traveler from gua

nice hotel big rooms

Posted May 24, 2015
nice hotel. good price. good breakfast included. overall good. ill stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from PVR

Muy buen hotel

Posted May 22, 2015
Una excelente opción a buen precio. Desayuno mejor de lo esperado y ambiente tranquilo. Personal muy amable
4 out of 5
Recommended
for Couples
by Jefferson luiz from são paulo

hotel reconendável !!!!!

Posted May 21, 2015 on Hotels
Pra quem gosta de andar um pouco. É uma excelente opção com preço justo. Unico problema é q a internet não é boa no quarto. Demais areas ok !. E não ter piscina tb faz falta. Mas custo benefício é bom... recomendo e voltaria.
5 out of 5
Recommended
for Families
by julian from México D.F.

Muy satisfecho

Posted May 21, 2015 on Hotels
Todo en el hotel fue excelente sobre todo el servicio muy respetuoso y familiar, de lo único que tengo que quejarme es no haber recibido una factura por lo que veo imposible contratar nuevamente por hoteles.com