Get an overview of this hotel3-star hotel with free breakfast and outdoor pool


Located in the heart of Centro, this hotel is within a 5-minute walk of Yucatek Divers and Playa del Carmen Maritime Terminal. Central Square and Nuestra Senora del Carmen Catholic Church are also within 15 minutes.

Hotel Features

This hotel features an outdoor pool, a rooftop terrace, and a 24-hour front desk. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include tour/ticket assistance and a garden.

Room Amenities

All 30 rooms offer furnished balconies or patios, LCD TVs with cable channels, and ceiling fans. Other amenities available to guests include hair dryers, laptop-compatible safes, and showers.

Hotel Amenities

Hotel Amenities

Guests can enjoy a complimentary breakfast each morning. High-speed wireless Internet access is complimentary. This Centro hotel also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance.

Hotel Posada Sian Kaan has designated areas for smoking.

  • 24-hour front desk 
  • Total number of rooms - 30 
  • Number of floors - 4 
  • Rooftop terrace 
  • Garden 
  • Luggage storage 
  • Free breakfast 
  • Free WiFi 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Designated smoking areas (fines apply) 
  • Year Built 2010 
  • Number of buildings/towers - 2 
  • Outdoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  


Available in some public areas: Free WiFi

Room Amenities

  • Furnished balcony or patio 
  • Access via exterior corridors 
  • Air conditioning 
  • Ceiling fan 
  • Phone 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Cribs/infant beds (surcharge) 
  • Iron/ironing board (on request) 
  • Cable TV service 
  • In-room safe (laptop compatible) 
  • LCD TV 

Where to Eat

A complimentary continental breakfast is served each morning between 7:30 AM and 10:30 AM.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

Hotel Policies


Minimum check-in age is 18


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for MXN 300 per stay.


  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

No rollaway/extra beds available

24-hour check-in

No pets or service animals allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Crib (infant bed) fee: MXN 300 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Kaan
  • Hotel Posada Sian Kaan
  • Hotel Posada Sian Kaan Playa del Carmen
  • Hotel Sian Kaan
  • Posada Sian Kaan
  • Posada Sian Kaan Playa del Carmen
  • Sian Hotel
  • Sian Kaan Hotel
  • Hotel Posada Sian Ka'An Riviera Maya/Playa Del Carmen, Mexico

We should mention

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Construction is underway at a neighboring building and there may be noise disturbance from the construction work. Alcohol is not served at this property.

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4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
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Perfect Location

5 out of 5
by from San Diego
Posted Jan 11, 2017
I have visited Playa del Carmen before, but staying here this time heightened my experience in every way. Great location, friendly staff, great room service. Good food on the surrounding blocks, short walking distance from ADO buses and about 50 feet away from the beach. Jose, Isabel and Rocio were always on point when we were in need of anything. Great experience. Im coming back!
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Love this hotel!

5 out of 5
by from Mexico DF
Posted Jan 5, 2017
the breakfast is super nice, the staff very helpful, they help me to fix some issues! great location. I will be back everytime I get into Playa del Carmen.
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Nice Hotel near the Beach

4 out of 5
by from US
Posted Nov 22, 2016
Pros: Location, very close to everything
Cons: Rooms are a little simple
Location: Location is great, exactly 20 meters of the main Av of the town. There is a mall nearby and a lot of restaurants
Nice hotel, very close to 5ta Avenida and the beach. Easy to walk everywhere.
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A little oasis right off fifth Avenue

5 out of 5
by from edmonton canada
Posted Nov 16, 2016
Pros: Everything
Cons: Tv was small nota huge deal though
Location: Fifth Avenue is literally 10 steps away and the beach is 10 steps the other way.
A little oasis right off fifth Avenue I went here on a girls trip and this. place is fabulous for the money. Just a few steps off the beach we absolutely loved it
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No parking/poor service.

2 out of 5
by from US
Posted Oct 18, 2016
Cons: No parking and no staff after 10 pm.
Location: Next to Quinta Avenida. Very loud at night.
I got to the hotel just to find out that I had to pay for parking since they don't offer one. I ended up paying around $150 pesos per day. There is no staff available after 10 pm. Very loud at night. Other than that, our stay was OK. Breakfast was scrambled eggs, cereal or fruit plus coffee & juice everyday.
Comment from Hotel Management
Oct 25, 2016 by Hotel Posada Sian Ka'an Staff
Mr. Juan, We appreciate sending us your feedback. Every comment it's important to us. We regret that your stay has not met your expectations. Kind regards,
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Perfect location, would stay here again

5 out of 5
by from Orlando, FL
Posted Oct 6, 2016
The location of this hotel was perfect - 2 minute walk from the main ADO bus stop, making it very convenient to take the bus to and from the airport with luggages. We took several day tours from the ADO bus stop, it was such a relief to be located so close to our main transportation point. Also, this hotel is located on an street intersecting with 5th Ave, the main street of Playa del Carmen - this alone makes the hotel super worthy! We were able to walk up and down the avenue, enjoying restaurants, drinks, live music, shops, knowing we could walk right back to our hotel at any time, since it was so populated and we didn't have to walk past any dark and empty streets. The fact that it's actually located on a street of 5th is even better, we saw the hotels that were right on 5th, and we felt bad for the residents who had to hear music all night long. The hotel had a nice staff and good breakfast. The rooms were clean when we arrived, they always provided fresh towels and sheets. However, we could tell the hotel room was a bit aged (not a 5 star hotel) but we honestly didn't mind. Would definitely stay here again if we return to Playa del Carmen!
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What a gem hidden in the best location.

4 out of 5
by from Atlanta, Ga.
Posted Oct 5, 2016
Pros: Just about everything.
Cons: A ice machine would have been nice.
Location: Everything. Its right in the middle of everything. Easy access to all shops and transportation.
Hidden in the middle of everything. Super location. 3 blocks to pier. 2 blocks to bus station. and 1 block from the beach. Nice layout and clean rooms. Just great.
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Great hotel by beach

5 out of 5
by from Hollywood, Fl.
Posted Sep 19, 2016
Pros: Everything.
Cons: I am unable to think of anything to be improved.
Location: The beach is about 200 ft away. The ferry to Cozumel is 1 block away. Entertainment is on Quinta ave.
This is a family welcome hotel. It is next to Quinta ave. & next to the beach. It's location is very convenient for all activities. The hotel staff are exceptional and provide their guests with a pleasant stay. The breakfast provided is a treat offering Mexican breakfast or cereal or yogurt & fruit. Every morning is a chance to enjoy the hospitality & culture of Mexico. I am a solo traveler & the staff (and the other predominately Mexican) guests always make me feel welcome. I do not speak Spanish nor Maya language but am treated like a special guest & they always try to find someone to help me with translations. Children will enjoy this hotel's pool & location.
Comment from Hotel Management
Sep 19, 2016 by Hotel Posada Sian Ka'an Staff
Dear Patricia, We are very grateful for your loyalty and for sharing your reviews. We know they will be helpful for our future guests. We are looking forward to welcoming you again and give you another pleasant stay. Hasta pronto!
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5 out of 5
Posted Aug 2, 2016
Pros: Staff member: Jose Luis was friendly and helpful.
Cons: Extended pool hours
Location: 5th avenue Beach
Jose Luis - staff - was amazing! Very friendly and helpful. Hotel is next to the beach and 5th Avenue. Room was clean and comfortable.
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4 out of 5
by from Montreal
Posted May 13, 2016
Very nice hotel, extremely close to the beach (1min walk), close to 5th ave but far enough to not hear the constant noise, the hotel has a garden in the middle with the pool which is a very nice oasis of calm. a very nice stay if you want to be in town close to everyting and not in an all inclusive.
Comment from Hotel Management
Jul 26, 2016 by Sian kaan Staff
Dear Julien. Thank you so much for your comments. Our guests is our reason to be better every day. We hope to see you soon.
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