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Get an overview of this hotel3-star hotel with outdoor pool and 24-hour front desk


Situated in Playa del Carmen, this hotel is within a 10-minute walk of Mamitas Beach Club, Quinta Alegria, and Nuestra Senora del Carmen Catholic Church. Pier Navega and Central Square are also within 15 minutes.

Hotel Features

This hotel features an outdoor pool, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and multilingual staff are onsite.

Room Amenities

All 25 rooms offer TVs, minibars, and in-room massages. Other amenities available to guests include ceiling fans, safes, and showers.

Hotel Amenities

Hotel Amenities

Hotel Riviera Caribe Maya features an outdoor pool, multilingual staff, and laundry facilities. High-speed wireless Internet access is complimentary. This Playa del Carmen hotel also offers dry cleaning/laundry services and discounted use of a nearby fitness facility.

  • 24-hour front desk 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Laundry facilities 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 3 
  • Outdoor pool 
  • Total number of rooms - 25 
  • Use of nearby fitness center (discount) 

Family Friendly Amenities

  • Free Wi-Fi  
  • Laundry facilities  
  • Outdoor pool  

Room Amenities

  • Access via exterior corridors 
  • Air conditioning 
  • Blackout drapes/curtains 
  • Ceiling fan 
  • Daily housekeeping 
  • Hair dryer (on request) 
  • In-room massage available 
  • In-room safe 
  • Minibar 
  • Private bathroom 
  • Shower only 
  • Television 

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Policies


Check-in time ends at Midnight

Minimum check-in age is 18

Check-in time starts at 3 PM


Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 250 per night.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

No pets or service animals allowed


You'll be asked to pay the following charges at the hotel:
  • Deposit: MXN 1000.00 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Rollaway bed fee: MXN 250 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

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