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Get an overview of this hotel3.5-star hotel with restaurant and outdoor pool

Location

Situated in the entertainment district, this boutique hotel is within a 10-minute walk of Central Square, Nuestra Senora del Carmen Catholic Church, and Quinta Alegria. Xcaret Eco Theme Park is 6.8 mi (10.9 km) away.

Hotel Features

A restaurant, an outdoor pool, and a poolside bar are available at this hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, coffee/tea in a common area, and spa services.

Room Amenities

All 45 rooms offer free WiFi, refrigerators, and flat-screen TVs with cable channels. In-room massages, ceiling fans, and hair dryers are among the other amenities that guests will find.

Illusion Boutique Hotel by Xperience Hotels - Adults Only

Hotel Amenities

The hotel offers a restaurant. A poolside bar is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. This boutique hotel also offers an outdoor pool, a rooftop terrace, and spa services.

Illusion Boutique Hotel by Xperience Hotels - Adults Only has designated areas for smoking.

  • Number of buildings/towers - 1 
  • Breakfast available (surcharge) 
  • Outdoor pool 
  • 24-hour front desk 
  • Total number of rooms - 45 
  • Number of floors - 5 
  • Coffee/tea in common areas 
  • Concierge services 
  • Airport transportation (surcharge) 
  • Luggage storage 
  • ATM/banking 
  • Poolside bar 
  • Restaurant 
  • Pool sun loungers 
  • Spa services on site 
  • Elevator/lift 
  • Designated smoking areas 
  • Pool umbrellas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Multilingual staff 
  • Rooftop terrace 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Access via exterior corridors 
  • Air conditioning 
  • Refrigerator 
  • Daily housekeeping 
  • Private bathroom 
  • Hair dryer 
  • In-room massage available 
  • Shower only 
  • Desk 
  • Iron/ironing board (on request) 
  • Ceiling fan 
  • Flat-panel TV 
  • In-room safe (laptop compatible) 
  • Free toiletries 
  • Free WiFi 
  • Cable TV service 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

Maison Pierre - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

Spa Services

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Massages 

Hotel Policies

Check-in

Check-in time ends at midnight

Minimum check-in age is 18

Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No rollaway/extra beds available

No cribs (infant beds) available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between MXN 150 and MXN 350 per person (approximately)
  • Airport shuttle fee: MXN 2208 per person (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Illusion
  • Illusion Boutique
  • Illusion Boutique Hotel Xperience Hotels Adults Playa del Carmen
  • Illusion Boutique Hotel Playa del Carmen
  • Illusion Boutique Playa del Carmen
  • Illusion Hotel
  • Illusion Boutique Hotel By Xperience Playa Del Carmen
  • Illusion Boutique Hotel Xperience Hotels Playa del Carmen
  • Illusion Boutique Hotel Xperience Hotels
  • Illusion Boutique Xperience Hotels Playa del Carmen
  • Illusion Boutique Xperience Hotels
  • Illusion Boutique Xperience Hotels Adults

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger are not permitted at this property. Only registered guests are allowed in the guestrooms. Set meals are served in guestrooms only (no menus or public dining).


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