Get an overview of this hotelPlaya del Carmen hotel in Avenida Constituyentes with outdoor pool and massage/treatment rooms


Located in Avenida Constituyentes, this hotel is within a 5-minute walk of Quinta Alegria and Pier Navega. Nuestra Senora del Carmen Catholic Church and Mamitas Beach Club are also within 10 minutes.

Hotel Features

This hotel features an outdoor pool, massage/treatment rooms, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Room Amenities

All rooms are individually furnished and offer free WiFi and safes. For a bit of entertainment, plasma TVs come with cable channels, and guests will also find rainfall showerheads and showers.

Hotel Amenities

Hotel Amenities

Koox Caribbean Paradise Hotel features an outdoor pool, tour/ticket assistance, and multilingual staff. High-speed wireless Internet access is complimentary. For a surcharge, a shuttle from the hotel to the airport (available on request) is offered to guests. This Playa del Carmen hotel also offers gift shops/newsstands, concierge services, and laundry facilities.

Koox Caribbean Paradise Hotel has designated areas for smoking.

  • Airport transportation - drop-off (surcharge) 
  • Total number of rooms - 40 
  • Number of floors - 3 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • Gift shops or newsstand 
  • Tours/ticket assistance 
  • Free WiFi 
  • Designated smoking areas 
  • Pool umbrellas 
  • 24-hour front desk 
  • Dry cleaning/laundry service 
  • Concierge services 
  • Laundry facilities 
  • Luggage storage 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Year Built 2000 
  • Free parking nearby 
  • Beach towels 
  • Number of buildings/towers - 1 
  • Outdoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Laundry facilities  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free parking nearby

Room Amenities

  • Rollaway/extra beds available 
  • Air conditioning 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Shower only 
  • Hair dryer (on request) 
  • Rainfall showerhead 
  • Iron/ironing board (on request) 
  • In-room safe 
  • Cribs/infant beds available 
  • Cable TV service 
  • Free WiFi 
  • Individually furnished 
  • Plasma TV 

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scuba diving nearby 
  • Bicycle rentals nearby 
  • Ecotours nearby 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 10 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.
  • Minimum Spring Break check-in age is 16 years old.

No pets or service animals allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Late check-out fee: USD 35
  • In-room safe fee: USD 5 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

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