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Room type

Standard Non Refundable

Max Occupancy: 2 guests

Standard plus no refundable

Max Occupancy: 2 guests

Junior Suite (Non refundable)

Max Occupancy: 2 guests

Junior Suite (Superior Non Refundable)

Max Occupancy: 2 guests

Get an overview of this hotelAdults-only hotel with full-service spa and free breakfast


Located in the heart of Playa del Carmen, this hotel is within a 5-minute walk of Nuestra Senora del Carmen Catholic Church, Quinta Alegria, and Central Square. Yucatek Divers and Pier Navega are also within 10 minutes.

Hotel Features

Along with a full-service spa, this hotel has a restaurant and an outdoor pool. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/café are onsite.

Room Amenities

All 51 soundproofed rooms feature minibars and room service. Guests will also find cable TV, premium bedding, and coffee makers.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, La Tortuga Hotel & Spa - Adults Only features an outdoor pool and a spa tub. Dining options at the hotel include a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary high-speed wireless Internet access.

This Playa del Carmen hotel also offers spa services, a terrace, and tour/ticket assistance.

  • 24-hour front desk 
  • Bar/lounge 
  • Beach towels 
  • Coffee shop or café 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Free breakfast 
  • Free WiFi 
  • Full-service spa 
  • Garden 
  • Laundry facilities 
  • Luggage storage 
  • Multilingual staff 
  • Number of floors - 3 
  • Outdoor pool 
  • Poolside bar 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Terrace 
  • Total number of rooms - 51 
  • Tours/ticket assistance 
  • Wedding services 


Available in some public areas: Free WiFi

Room Amenities

  • Access via exterior corridors 
  • Air conditioning 
  • Cable TV service 
  • Ceiling fan 
  • Coffee/tea maker 
  • Free toiletries 
  • Daily housekeeping 
  • Hair dryer 
  • In-room safe 
  • Minibar 
  • Phone 
  • Premium bedding 
  • Private bathroom 
  • Room service (limited hours) 
  • Shower only 
  • Soundproofed rooms 

Where to Eat

A complimentary cooked-to-order breakfast is served each morning between 7 AM and 1 PM.

Como Como Osteria - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Skydiving nearby 
  • Golf lessons available nearby 
  • Scuba diving nearby 

Spa Services

The onsite spa has massage/treatment rooms. Services include facials and body treatments.

  • Body treatments 
  • Facial treatments 

Hotel Policies


Check-in time ends at 3 PM

Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is noon

Payment types

Children and extra beds

  • Children under 16 years old are not allowed at this adults-only property. All guests 16 or older are welcome.


Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

Minimum guest age is 16

Caters to adults only

No elevators


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Late check-out fee: MXN 700
  • Deposit: MXN 2000 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 16 years old and younger are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms.

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