Get an overview of this hotel3-star hotel with free breakfast and outdoor pool


Situated in the entertainment district, this hotel is within a 5-minute walk of Central Square, Yucatek Divers, and Nuestra Senora del Carmen Catholic Church. Quinta Alegria and Playa del Carmen Maritime Terminal are also within 10 minutes.

Hotel Features

An outdoor pool, a spa tub, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a meeting room, and concierge services are onsite.

Room Amenities

All 16 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, TVs come with cable channels, and guests will also find balconies and ceiling fans.

Hotel Amenities

Hotel Amenities

Los Itzaes Hotel features an outdoor pool and a spa tub. High-speed wired and wireless Internet access is complimentary. A complimentary breakfast is offered. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. This Playa del Carmen hotel also offers tour/ticket assistance, multilingual staff, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Los Itzaes Hotel is a smoke-free property.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 16 
  • Coffee/tea in common areas 
  • Free breakfast 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Pool umbrellas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • One meeting room 
  • Multilingual staff 
  • Luggage storage 
  • Pool sun loungers 
  • Beach towels 
  • Number of restaurants - 1 
  • Self parking (surcharge) 
  • Smoke-free property 
  • Spa tub 
  • Outdoor pool 

Family Friendly Amenities

  • Outdoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired high-speed Internet


Self parking (surcharge)

Room Amenities

  • Balcony 
  • Ceiling fan 
  • Soundproofed rooms 
  • Air conditioning 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • In-room safe 
  • Television 
  • Iron/ironing board (on request) 
  • Cable TV service 
  • Free WiFi 

Where to Eat

A complimentary breakfast is offered. An additional continental breakfast is served daily (subject to charges).

Ipanema - This restaurant serves breakfast only.

Nearby Things to Do

An outdoor pool and a spa tub are on site.

  • Golfing nearby 

Spa Services

  • Massages 
  • Body treatments 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 18

Check-in time ends at 5:30 AM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: USD 130 per vehicle (roundtrip)
  • Self parking fee: USD 10 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Itzaes
  • Los Itzaes
  • Los Itzaes Hotel
  • Los Itzaes Hotel Playa Del Carmen
  • Los Itzaes Playa Del Carmen
  • Hotel Los Itzaes
  • Los Itzaes Hotel Riviera Maya/Playa Del Carmen, Mexico

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

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