Get an overview of this hotel3-star Playa del Carmen hotel in Centro with outdoor pool

Popular property highlights

Free WiFi
Outdoor pool
Smoke-free property
Babysitting or childcare (surcharge)
24-hour front desk

Location

Located in Centro, this hotel is within a 5-minute walk of Central Square, Yucatek Divers, and Nuestra Senora del Carmen Catholic Church. Quinta Alegria and Playa del Carmen Maritime Terminal are also within 10 minutes.

Hotel Features

An outdoor pool, a spa tub, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a meeting room, and concierge services are onsite.

Room Amenities

All 16 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, TVs come with cable channels, and guests will also find balconies and ceiling fans.

 Guest Highlights

  • Good location
  • Helpful staff

Hotel Amenities

Hotel Amenities

Los Itzaes Hotel features an outdoor pool and a spa tub. Wired and wireless Internet access is complimentary. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. This Playa del Carmen hotel also offers tour/ticket assistance, multilingual staff, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Los Itzaes Hotel is a smoke-free property.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 16 
  • Number of floors - 4 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Pool umbrellas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired Internet 
  • One meeting room 
  • Multilingual staff 
  • Luggage storage 
  • Pool sun loungers 
  • Beach towels 
  • Self parking (surcharge) 
  • Smoke-free property 
  • Spa tub 
  • Outdoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Babysitting or childcare (surcharge)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Room Amenities

  • Balcony 
  • Ceiling fan 
  • Soundproofed rooms 
  • Air conditioning 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Iron/ironing board (on request) 
  • In-room safe 
  • Television 
  • Cable TV service 
  • Free WiFi 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Ipanema - This restaurant serves breakfast only.

Nearby Things to Do

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Bicycle rentals on site 

Spa Services

  • Massages 
  • Body treatments 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 5:30 AM

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No cribs (infant beds) available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD 3.5 and USD 8 per person (approximately)
  • Airport shuttle fee: USD 130 per vehicle (roundtrip)
  • Self parking fee: USD 10 per night
  • Rollaway bed fee: USD 10 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Itzaes
  • Los Itzaes
  • Los Itzaes Hotel
  • Los Itzaes Hotel Playa Del Carmen
  • Los Itzaes Playa Del Carmen
  • Hotel Los Itzaes
  • Los Itzaes Hotel Riviera Maya/Playa Del Carmen, Mexico

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


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