Room type

Standard Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Standard Double Room

Max Occupancy: 4 guests (up to 3 children)

Junior Suite

Max Occupancy: 5 guests (up to 3 children)

Get an overview of this hotel3-star hotel with 1 restaurants and free breakfast

Location

Situated in the entertainment district, this hotel is within a 5-minute walk of Central Square, Yucatek Divers, and Nuestra Senora del Carmen Catholic Church. Quinta Alegria and Playa del Carmen Maritime Terminal are also within 10 minutes.

Hotel Features

Along with 1 restaurants, this hotel has an outdoor pool and a spa tub. WiFi in public areas is free. Other amenities include self parking, coffee/tea in the lobby, and a meeting room.

Room Amenities

All 16 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, TVs come with cable channels, and guests will also find balconies and ceiling fans.

Hotel Amenities

Hotel Amenities

Los Itzaes Hotel features an outdoor pool and a spa tub. Dining is available at one of the hotel's 1 restaurants. Guests can enjoy a complimentary breakfast. High-speed wired and wireless Internet access is complimentary.

This Playa del Carmen hotel also offers tour/ticket assistance, multilingual staff, and coffee/tea in the lobby. Onsite parking is available (surcharge).

  • 24-hour front desk 
  • Beach towels 
  • Pool umbrellas 
  • Coffee/tea in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Free breakfast 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Luggage storage 
  • Multilingual staff 
  • Number of restaurants - 1 
  • One meeting room 
  • Outdoor pool 
  • Pool sun loungers 
  • Self parking (surcharge) 
  • Spa tub 
  • Total number of rooms - 16 
  • Tours/ticket assistance 
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Family Friendly Amenities

  • Free Wi-Fi  
  • Outdoor pool  
  • Soundproofed rooms  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Self parking (surcharge)

Room Amenities

  • Air conditioning 
  • Balcony 
  • Cable TV service 
  • Ceiling fan 
  • Free toiletries 
  • Daily housekeeping 
  • Free WiFi 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Minibar 
  • Private bathroom 
  • Shower only 
  • Soundproofed rooms 
  • Television 
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Where to Eat

A complimentary breakfast is offered. An additional continental breakfast is served daily (subject to charges).

Ipanema - This restaurant serves breakfast only.

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Nearby Things to Do

An outdoor pool and a spa tub are on site.

  • Golfing nearby 

Spa Services

  • Massages 
  • Body treatments 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-in time ends at 5:30 AM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

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Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Self parking fee: USD 10 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

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