Featured Image Reception Reception Reception Reception Reception Reception Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Bathroom Bathroom Bathroom Sink Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Gym Breakfast Area Breakfast Area Breakfast Area Restaurant Hallway Meeting Facility Meeting Facility Business Center Business Center Hotel Front Hotel Front Hotel Front Hotel Front Hotel Front Hotel Front Hotel Front Hotel Front Hotel Front Hotel Front Hotel Front Hotel Entrance Outdoor Dining Terrace/Patio Parking Parking Parking Exterior
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Get an overview of this hotelFamily-friendly hotel with free breakfast and outdoor pool


This family-friendly Playa del Carmen hotel is located in the business district, within 1 mi (2 km) of Plaza Las Americas, Mamitas Beach Club, and Quinta Alegria. Guadalupe Church and Nuestra Senora del Carmen Catholic Church are also within 1 mi (2 km).

Hotel Features

This smoke-free hotel features an outdoor pool, a fitness center, and a bar/lounge. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a coffee shop/café, a conference center, and a business center.

Room Amenities

All 98 rooms offer free WiFi, plasma TVs with cable channels, and free local calls. Other amenities available to guests include hair dryers, safes, and showers.

Hotel Amenities

Hotel Amenities

Magic Express features an outdoor pool and a fitness center. The hotel offers a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 1119 square feet (104 square meters) include a conference center and conference space. This family-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Complimentary self parking is available on site. A total renovation of this property was completed in November 2014.

Magic Express is a smoke-free property.

  • 24-hour front desk 
  • Bar/lounge 
  • Business center 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Free reception 
  • Computer station 
  • Conference center 
  • Conference space 
  • Conference space size (feet) - 1119 
  • Conference space size (meters) - 104 
  • Elevator/lift 
  • Fitness facilities 
  • Free breakfast 
  • Free long-term parking 
  • Free RV, bus, truck parking 
  • Free self parking 
  • Free WiFi 
  • Garden 
  • Luggage storage 
  • Meeting rooms 
  • Number of buildings/towers - 1 
  • Number of floors - 4 
  • Number of meeting rooms - 3 
  • Outdoor pool 
  • Smoke-free property 
  • Television in lobby 
  • Terrace 
  • Total number of rooms - 98 
  • Tours/ticket assistance 
  • Year Built 2007 
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Room Amenities

  • Air conditioning 
  • Cable TV service 
  • Free toiletries 
  • Daily housekeeping 
  • Desk 
  • Free local calls 
  • Free WiFi 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Phone 
  • Plasma TV 
  • Private bathroom 
  • Shower only 
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Where to Eat

A complimentary continental breakfast is served each morning between 7 AM and 10:30 AM. A complimentary manager's reception is offered each day.

Onsite venue - This bar specializes in international cuisine and serves breakfast only.

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Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies


Minimum check-in age is 18


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children under 12 years old stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

No pets or service animals allowed

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We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

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