Ratings based on 127 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
71% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from Merida

Pésimo servicio

Posted Jul 18, 2016
No te dan toallas para manos y las que te dan para bañarte están en pésimo estado , simplemente te dicen que no tienen , cero recomendable
3 out of 5
by A verified traveler from Mexico

Terrible personal, instalaciones basicas

Posted Apr 16, 2016
Las instalaciones son básicas y no se encuentra tan cerca de la playa o la quinta avenida como ya lo sabíamos, pero lo que sorprende es que siendo Playa del Carmen un lugar 100% turístico, este hotel ofrezca tan pésimo trato de la mayoría del personal, con la única excepción de los empleados del restaurante. No regreso y no lo recomendaría.
5 out of 5
by Emilio from Monterrey

Posted Apr 11, 2016 on Hotels
solo el WIFI no funcionaba bien y los últimos 2 días no funcionó por completo.
3 out of 5
by miguel

This traveler left a rating score only Posted Apr 6, 2016 on Hotels
3 out of 5
by Claudia from orlando

Posted Mar 23, 2016 on Hotels
El cuarto tiene mucha humedad. El aire no funcionaba cuando llegamos pero al otro día lo arreglaron. Esta a 15 minutos caminando de la playa.
4 out of 5
by Miguel

This traveler left a rating score only Posted Mar 22, 2016 on Hotels
3 out of 5
by Karl-Heinz from Bayer

Rugig, sauber aber nur mit eigenem Pkw zu empfehle

Posted Mar 17, 2016 on Hotels
Hotel ist sehr ruhig gutes Frühstück für Mexiko
3 out of 5
by A verified traveler

Nice Hotel only to sleep

Posted Mar 14, 2016 on Orbitz
Pros: Nice for the price
Location: Bad location, really far from the beach, but they rent very cheap bicycles to go to the beach or to move in the town
Bad location, good room, enought to sleep, price right
3 out of 5
by A verified traveler

Posted Feb 28, 2016 on Hotels
EXCELENTE CALIDAD PRECIO
5 out of 5
by A verified traveler

Best possible choice for Mexico culture.

Posted Feb 25, 2016 on Orbitz
I loved this hotel. The location was the only weakness. The staff was great, the facilities were amazing and there were little extras that made it all the better. It just takes a few minutes to get a cab out there. If you rent a car, it's perfect. If you want a beach side tourista experience, this isn't the place for you.