Ratings based on 117 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent condo with awesome decor

Posted Dec 26, 2016
Loved it all for my honeymoon and the food choices were amazing
5 out of 5
by A verified traveler

Convenient and clean hotel

Posted Dec 15, 2016 on Hotels
Very well located with beach access and nearby to the 5th avenue. The staff is extremly helpful. Breakfast is very good. I tried the spa and the deep tissue massage was excellent.
5 out of 5
by A verified traveler

Great Design

Posted Dec 6, 2016 on Hotels
Great Place and great staff all around.
5 out of 5
by A verified traveler from florida

Great location and condo!

Posted Dec 2, 2016 on Hotels
Very nice, roomy, friendly staff, fabulous locatiom
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth, Australia

Great Hotel in a great location

Posted Sep 20, 2016
The hotel was a little bit confusing as you check in a block down from where the hotel is located, however the doorman to the hotel section was helpful in pointing out the right direction. Everyone was very helpful throughout our stay. The room was very nice and clean with great amenities. Plenty of food and entertainment options available close by, will stay again if travelling in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Good experience

Posted Aug 31, 2016
The location of the hotel is well placed and is parallel to the shops and night clubs. The staff were kind and respectable. They have 24 hour security. I had the penthouse room which is located on the 3rd floor and have private access to the roof top in which contains a hot tub, lounge chairs, grill and table and chairs. 2 bedrooms: each room has it's own bathroom Kitchen: was fully equipped with utensils; we went shopping at walmart which is walking distance Pool: was clean but narrow and is suitable for a family Overall, the hotel is pleasant and the staff are helpful and kind.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great location

Posted Mar 10, 2016
Pros: Service and comfort
Cons: bathroom needs updaing
Location: Close to everything but so quiet. I'm vegan and it's so close to some of the best places to eat.
The condo is in the centre of PDC yet on a very quiet road. Our apartment was on the ground floor with two small terraces. The bed is gigantic and so comfortable. The kitchen had everything you could need including a water cooler as you can't drink the tap water. It is only a short walk to the beach, we spent most of our time at the Indigo Beach Bar. You can request cleaning service every day and all the staff are so friendly. Lili who cleaned our apartment was amazing. Would highly recommend this condo.
1 out of 5
by A verified traveler

The receptionist Ana was the rudest hotel receptio

Posted Feb 27, 2016
Horribly overpriced for no amenties, rude front staff, and the hotel is not on the water. The pictures are misleading this condo is not on the beach, but it's within walking distance to the public beach. You have to shell out $250 deposit after paying $300+ a night for an absolutely beautiful room (that's all you're getting) meanwhile the other hotels that are actually on the water with beautiful rooms have full beaches live music on the beach and bring you your cocktails for the same price. This hotel doesn't do any of that except greet you in the most rude way possible. There's a beach club you get access to... an already public beach that's not even a relaxing access to the beach more of a boat crowed dug out marina you have to state your right to access to security. There are no amenities on the hotel property except a pool that doesn't comfortably hold, but two intimate people otherwise it's awkward. DO Not go here unless you just want an overly lavished room without the beach experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Smith Mt. Lake, VA

All great, staff goes out of their way to please.

Posted Nov 17, 2015
Pros: Location, cleanliness, roomy
Cons: n/a
Location: close to beach and main area of PDC
Very good in all aspects. Security guard extremely helpful in obtaining a taxi for us when rain was pouring down! Review ratings.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego CA

Your home away from home.

Posted Aug 28, 2015
Lots of room--maybe a thousand square feet, with two bedrooms, two bathrooms, a kitchen and spacious living room. It was clean and well decorated. The staff was great. The pool is small, but an unusual shape that the kids loved. Floors in the condo are marble tiled so you don't have to worry about tracking in a little water. Perhaps the nicest thing is that you're about a block away from both the beach and 5th avenue which are both fun but noisy. This condo is quiet. Pickup for bus tours is only about 2 blocks away. But if you're going somewhere other than the toll road to Chichen Itza, consider using a taxi. The taxis were cheaper. And the drivers were all very nice. Fares are posted on signs at the stands. So you will know how much it's going to cost before getting in the cab. Go about 2 or 3 blocks in any direction from this hotel/condo, other than toward the beach, and you'll run into a taxi stand. We grocery shopped several places--our favorite by a long shot was Mega. It was nice not having to get dressed to go to a buffet in the morning. And it was also nice not having to think about wasting money on an all inclusive when we were out of the hotel every day. The seaweed is still a problem. And if the wind blows toward the condo it will bring a bad smell with it. But closing the condo door & turning on the air conditioning completely eliminates the smell from your room. This is not the hotel for beach loungers. But it's wonderful for explorers who want a great base camp.