Featured Image Lobby Lounge Lobby Lounge Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Living Area Guestroom View Deep Soaking Bathtub Deep Soaking Bathtub Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Indoor Spa Tub Indoor Spa Tub Spa Spa Spa Treatment Room Treatment Room Treatment Room Childrens Play Area - Outdoor Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Cafe Hotel Bar Hotel Lounge Hotel Lounge Hotel Interior Banquet Hall Banquet Hall Outdoor Dining Outdoor Banquet Area Exterior Exterior Aerial View Aerial View Aerial View
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Room type

Deal of the Day

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Dlx Jr Suite Tropical View King Bed

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Deluxe Jr Suite Tropical View Two Dbl Bd

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Preferred Club Jr Suite Tropical View

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Preferred Club St Tropical View Two Dbl

Max Occupancy: 4 guests (up to 2 children, 2 infants)

Deluxe Jr Suite Ocean Front Two Dbl Bd

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Deluxe Jr Suite Ocean Front King Bed

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Preferred Club St Ocean Front King Bed

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Preferred Club JrSt OceanFrontTwo Dbl Bd

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Get an overview of this hotelSecluded Riviera Mayan all-inclusive resort

Green jungle, white sand

Nestled between a white-sand beach and a mangrove jungle, this Riviera Maya family resort is 32 km (20 miles) from Cancún, on Mexico's Yucatan Peninsula; Cancún International Airport is 20 km (12 miles) away.

All-Inclusive resort

Daily food and drink, including room service and minibar, sports, such as sailing and tennis, use of a children's club, daytime activities and nightly music and dance shows are included in the room rate at Resort Riviera Cancun.

View suites

Climate-controlled suites have a private, furnished terrace or balcony with views of the sea, pools, or tropical gardens. LCD TVs, telephones, minibars, and in-room safes are standard.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)
  • Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking
  • Rowing/canoeing
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities

  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball
  • Access to golf course

Lessons/classes/games

  • Aerobics
  • Dancing
  • Water fitness

Kids' club

  • Supervised activities for children between 3 and 12 years old
  • Open from 9 AM until 10 PM

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included

  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Premium or imported alcoholic beverages
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Hotel Amenities

Inspired by Mayan village design, the 496-suite Resort Riviera Cancun comprises interconnected public buildings built around and over a series of lily ponds. The resort houses two outdoor swimming pools, shops, a full-service business center, and tour desk.

Set in a secluded corner of the resort grounds, Now Spa By Pevonia offers massage, body and facial treatments, and hair and nail care. The facility also offers men's and women's areas and a Turkish bath (surcharges apply for all spa products, services, and treatments. Spa facilities are open to guests when purchasing a spa treatment).

High-speed wireless Internet access is complimentary in public areas. Parking is available (surcharge). Like all major Riviera Maya hotels, this resort is equipped with its own water purification system.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Beach towels 
  • Beach umbrellas 
  • Business center 
  • Children's club (free) 
  • Children's pool 
  • Conference space 
  • Conference space size (feet) - 89287 
  • Conference space size (meters) - 8295 
  • Dry cleaning/laundry service 
  • Fitness facilities 
  • Free valet parking 
  • Free WiFi 
  • Full-service spa 
  • Garden 
  • Gift shops or newsstand 
  • Marina on site 
  • Meeting rooms 
  • Multilingual staff 
  • Nightclub 
  • Number of buildings/towers - 13 
  • Number of floors - 3 
  • Number of meeting rooms - 5 
  • Number of outdoor pools - 2 
  • Number of restaurants - 6 
  • Poolside bar 
  • Porter/bellhop 
  • Sauna 
  • Self parking (surcharge) 
  • Shopping on site 
  • Spa treatment room(s) 
  • Steam room 
  • Supervised childcare/activities (free) 
  • Swim-up bar 
  • Tennis on site 
  • Total number of rooms - 496 
  • Tours/ticket assistance 
  • Wedding services 
Show all hotel amenities

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Children's club (free)  
  • Children's pool  
  • Free Wi-Fi  
  • In-room childcare (surcharge)  
  • Outdoor pools  
  • Rollaway/extra beds available  
  • Supervised childcare/activities (free)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Free valet parking

Room Amenities

  • Balcony 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Ceiling fan 
  • Climate control 
  • Coffee/tea maker 
  • Free bottled water 
  • Free toiletries 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Deep soaking bathtub 
  • Desk 
  • Down comforter 
  • Free WiFi 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room safe 
  • LCD TV 
  • Minibar 
  • Phone 
  • Pillow menu 
  • Private bathroom 
  • Rollaway/extra beds available 
  • Room service (24 hours) 
  • Separate sitting area 
  • Shower/tub combination 
  • Turndown service 
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Where to Eat

Market Cafe - Buffet restaurant specializing in international cuisine served in a casual atmosphere with exciting decor. Open for breakfast, lunch, and dinner. Dress code: casual. (There is an extra charge for private dinners. Advance reservations are required.)

Fresco - Mexican journey to delectable delights. Open for dinner. Dress code: casual elegance.

Cibu - Offers the rich flavors of the Mediterranean. Open for dinner. Dress code: casual elegance.

Paramour - An elegant, romantic atmosphere offering French fare. Open for dinner. Adults only. Dress code: casual elegance.

Lemongrass - The best in Asian cuisine, including Teppanyaki tables and a Sushi Bar. Open for dinner. Dress code: casual elegance.

Bluewater Grill - Offers seafood and fish specialties. Open for lunch and dinner. Dress code: casual elegance.

Moments - Located in the lobby, serving premium brand liquor and international wines from mid-morning.

Splash - Serves premium brand liquor and international wines by the pool from late morning through the afternoon.

Eclipse - Disco opens later in the evening with DJ and dancing.

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Nearby Things to Do

The resort provides plenty of recreational opportunities, including kayaking and windsurfing. Tennis buffs can use 2 courts. A fitness center provides cardio equipment and a weight center. Guests can relax in the sauna and steam room. An on-site dive shop can set up scuba-diving courses, certification, and trips (surcharges for scuba diving).

Golf enthusiasts can arrange tee times at Playa del Carmen Golf Course, 20.5 miles (33 kilometers) away. Excursions to Mayan cultural sites such as Chichén Itzá, Tulum and Cobá; nature theme parks, such as Xcaret or Xel-ha; day trips to Cozumel; and sports such as deep-sea fishing and horseback riding can be arranged at the resort's tour desk (surcharges apply for all off-site activities and excursions).

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Water skiing nearby 
  • Parasailing nearby 
  • Personal motorized watercraft on site 
  • Aerobics on site 
  • Basketball on site 
  • Kayaking on site 
  • Sailing on site 
  • Scuba diving on site 
  • Snorkeling on site 
  • Volleyball on site 
  • Windsurfing on site 
  • Beach volleyball on site 
  • Boat tours nearby 
Show recreation options

Spa Services

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Steam room in spa 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

We should mention

A resort fee is included in the total price displayed.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.
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Night Out Dine Around Promotion

Book a stay at Now Sapphire Rivera Cancun and enjoy complimentary dinner and an evening of entertainment at Now Jade Riviera Cancun Resort & Spa All Inclusive

Guests must contact their resort's concierge in advance to make arrangements. Transportation is not included. Guests are responsible for round-trip taxi fare and all gratuities. This offer is valid for one evening only per stay.

$200 USD Resort Coupons

Book a stay in any room and rate category June 17 - December 23, 2015 for travel during the same period and receive $200 in resort coupons for use during your stay. Spa treatment vouchers are divided into two coupons worth $40 and a coupon for $20. Only one coupon can be redeemed for spa treatment. To use the coupons for a romantic dinner, a $40 coupon and a $20 coupon can be combined, resulting in a total discount of $60 off a romantic dinner. When using coupons for wine purchases, only coupons worth $10 can be used and can not be combined, so a $ 10 coupon can be applied to a bottle of wine.

Resort coupons cannot be applied to the following services: beauty salon services, purchases of spa products, telephone charges, dolphin experiences, gift shop purchases, boutique purchases, Internet service, marina services, dive shop, medical services, or car rental and travel agency services. Resort coupons must be redeemed at the time of booking or service. Resort coupons have no cash value and are non-refundable and non-transferable. Coupons do not apply to gratuities, taxes, private functions, and/or special events such as Christmas and New Year gala dinners. Resort coupons are not cumulative and cannot be combined with any other promotion or special offer including, but not limited to discounts for spa treatments. They are only valid for the original stay and cannot be deducted on departure. Offer may not be combined with other promotions or special offers. Restrictions and blackout dates apply. All this offer is subject to availability and may be changed or withdrawn at any time. Not applicable to group bookings. Other restrictions may apply.

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