Another great vacation
Posted Oct 27, 2016
We have just returned from our 7th 2 week vacation at this super resort. There isn't anything negative to say. The staff are great and go out of their way to help. Food is excellent at all of the restaurants including the buffet, where we only had lunch 3 times. The junior suites are spacious and well maintained. As before, we booked the Preferred Club for the private adult pool with concierge and the breakfast either in the lounge or in Lemon Grass restaurant. Lunch at the outdoor Bluewater Grill overlooking the beach was very good, as was dinner. Fresco, Mex, and Cibu, Med.offer good menus and excellent food. Paramour, French,is very elegant and all adult only. These 3 are only open for dinner. The maître d's, Jorge, Robyn ,Ruben, Enrique and Eladio were always so helpful. We have had the pleasure of Geremias serving us every year and it was so good to see Eduardo, Eloy and Leonor again. Waiter service on the beach is excellent and Carmen, Aurora, Vicente and Jesus were always about. Cesar and Jose are such good bartenders too. In all of our visit we have never been in the main pool but it is very active, with live music most afternoons.
Comment from Hotel Management
Oct 27, 2016 by Social Media Coordinator, Hotel Management
We would like to thank you for taking the time to write about your 7th experience with us and for your high commendation on our service.
Your positive comments about our food, rooms and the outstanding service provided by our friendly staff are greatly appreciated and will happily share with them, especially with Jorge, Robyn, Ruben, Enrique, Eladio, Geremias, Eduardo, Eloy, Leonor, Carmen, Aurora, Vicente, Jesús, Cesar and José.
Thank you for your preference and confidence giving us the pleasure of welcoming you every year.
We hope to welcome you back for the next year.
Now Sapphire Riviera Cancun