Get an overview of this hotelElegant adults-only resort on the beach

Popular property highlights

Free self parking
Free valet parking
Free WiFi
Business center
24-hour front desk

Location

Located in Playa del Carmen, this beachfront resort is in the entertainment district, 1.8 mi (2.8 km) from El Camaleon Golf Club, and 2.3 mi (3.8 km) from Tres Rios Ecopark. Maroma Beach and Pier Navega are also within 9 mi (15 km).

Resort Features

Catch some rays at the beach or spend the day relaxing at Ocean Maya Royale All Inclusive Adults Only's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.

Room Amenities

All 320 rooms offer free WiFi, furnished balconies, and LCD TVs with satellite channels. Other amenities available to guests include minibars, room service, and coffee makers.

 Guest Highlights

Our Guests Love
  • Walkability
  • Beach
  • Onsite restaurant
  • Pool
  • Helpful staff
  • Clean guestrooms
Our Guests Note
  • Bathrooms could've been nicer

Ocean Maya Royale All Inclusive Adults Only

Resort Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities

  • Bicycling
  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games

  • Aerobics
  • Dancing
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Premium food items
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Resort Amenities

Ocean Maya Royale All Inclusive Adults Only is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ocean Maya Royale All Inclusive Adults Only features a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a spa tub. Dining is available at one of the resort's 6 restaurants and guests can grab coffee at one of the 2 coffee shops/cafés. Guests can unwind with a drink at one of the resort's bars, which include 5 bars/lounges, a beach bar, and a swim-up bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and a meeting room. Event facilities measuring 2012 square feet (187 square meters) include a conference center. This all-inclusive resort also offers a sauna, a terrace, and tour/ticket assistance. Complimentary self parking and valet parking are available on site.

Ocean Maya Royale All Inclusive Adults Only has designated areas for smoking.

  • Express check-in 
  • Shopping center shuttle (surcharge) 
  • Number of outdoor pools - 3 
  • 24-hour front desk 
  • Poolside bar 
  • Business center 
  • Porter/bellhop 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free valet parking 
  • Computer station 
  • Conference space size (meters) - 187 
  • Number of meeting rooms - 4 
  • Terrace 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Concierge services 
  • Gift shops or newsstand 
  • Conference center 
  • Shopping on site 
  • Designated smoking areas 
  • Outdoor tennis court 
  • Pool umbrellas 
  • Total number of rooms - 320 
  • One meeting room 
  • Number of floors - 2 
  • Number of buildings/towers - 32 
  • Tennis on site 
  • Beach bar 
  • Coffee/tea in common areas 
  • Designated smoking areas (fines apply) 
  • Number of bars/lounges - 5 
  • Full-service spa 
  • Direct access to private beach 
  • Swim-up bar 
  • Spa treatment room(s) 
  • Conference space 
  • Tours/ticket assistance 
  • Free WiFi 
  • Steam room 
  • Sauna 
  • Number of coffee shops/cafes - 2 
  • Number of restaurants - 6 
  • Conference space size (feet) - 2012 
  • Spa tub 
  • Wedding services 
  • Garden 
  • Multilingual staff 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

  • Pay movies 
  • Furnished balcony 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free toiletries 
  • Iron/ironing board 
  • Blackout drapes/curtains 
  • Desk 
  • Free bottled water 
  • In-room climate control (air conditioning) 
  • Hair dryer 
  • Daily housekeeping 
  • In-room safe 
  • Free WiFi 
  • Shower only 
  • Private bathroom 
  • Room service (limited hours) 
  • LCD TV 
  • Satellite TV service 

Where to Eat

La Hacienda - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

El Charro - This poolside restaurant specializes in Mexican cuisine and serves lunch and dinner.

La Dolce Vita - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only.

Yookoso - This restaurant specializes in Japanese cuisine and serves dinner only.

Blue Moon - This restaurant specializes in fusion cuisine and serves dinner only.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor tennis court and complimentary bicycles are featured at the resort. 3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site 
  • Water skiing nearby 
  • Golfing nearby 
  • Surfing/boogie boarding on site 
  • Volleyball on site 
  • Parasailing on site 
  • Rowing or canoeing on site 
  • Fitness classes on site 
  • Sailing on site 
  • Scuba diving on site 
  • Hiking/biking trails nearby 
  • Kayaking nearby 
  • Personal motorized watercraft on site 

Spa Services

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Number of treatment rooms 4 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Swedish massage 
  • Reflexology 
  • Sports massage 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Resort Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 5:30 AM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 18 years old.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
No rollaway/extra beds available
No cribs (infant beds) available
No pets or service animals allowed
Minimum guest age is 18
Caters to adults only

Fees

The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Late check-out fee: MXN 650
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Resort Name

  • All Inclusive Ocean Maya Royale
  • Maya Ocean
  • Maya Ocean Royale
  • Ocean Maya
  • Ocean Maya Royale
  • Ocean Maya Royale All Inclusive Playa del Carmen
  • Ocean Maya Royale Playa del Carmen
  • Ocean Royale
  • Ocean Royale Maya
  • Ocean Maya Hotel
  • Ocean Maya Playa Del Carmen
  • Ocean Maya Royale Hotel Playa Del Carmen
  • Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Guests under 18 years old are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Awards & Affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • Ocean Maya Royale All Inclusive Adults Only is listed in the 2013 Condé Nast Traveler Hot List.

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