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Get an overview of this hotelUpscale resort on the beach, with 3 outdoor swimming pools

Location

Located in Playa del Carmen, this beachfront resort is next to a golf course, 1.8 mi (2.8 km) from El Camaleon Golf Club, and 2.3 mi (3.8 km) from Tres Rios Ecopark. Maroma Beach and Coco Beach are also within 9 mi (15 km).

Resort Features

Catch some rays at the beach or spend the day relaxing at Ocean Maya Royale All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.

Room Amenities

All 320 rooms offer free WiFi, furnished balconies, and LCD TVs with satellite channels. Other amenities available to guests include minibars, room service, and coffee makers.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities

  • Bicycling
  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games

  • Aerobics
  • Dancing
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Premium food items
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Hotel Amenities

Ocean Maya Royale All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ocean Maya Royale All Inclusive features a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a spa tub. Dining is available at one of the resort's 6 restaurants and guests can grab coffee at one of the 2 coffee shops/cafés. Guests can unwind with a drink at one of the resort's bars, which include 5 bars/lounges, a beach bar, and a swim-up bar. A computer station is located on site and high-speed wireless Internet access is complimentary.

Event facilities measuring 2012 square feet (187 square meters) include a conference center. This all-inclusive resort also offers a fitness center, a sauna, and a terrace. Complimentary self parking and valet parking are available on site.

Ocean Maya Royale All Inclusive has designated areas for smoking.

  • 24-hour front desk 
  • Arcade/game room 
  • ATM/banking 
  • Beach bar 
  • Pool umbrellas 
  • Coffee/tea in common areas 
  • Computer station 
  • Concierge services 
  • Conference center 
  • Conference space 
  • Conference space size (feet) - 2012 
  • Conference space size (meters) - 187 
  • Designated smoking areas 
  • Designated smoking areas (fines apply) 
  • Direct access to private beach 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Fitness facilities 
  • Free self parking 
  • Free valet parking 
  • Free WiFi 
  • Full-service spa 
  • Garden 
  • Gift shops or newsstand 
  • Hair salon 
  • Laundry facilities 
  • Luggage storage 
  • Multilingual staff 
  • Number of bars/lounges - 5 
  • Number of buildings/towers - 32 
  • Number of coffee shops/cafes - 2 
  • Number of floors - 2 
  • Number of meeting rooms - 4 
  • Number of outdoor pools - 3 
  • Number of restaurants - 6 
  • One meeting room 
  • Outdoor tennis court 
  • Picnic area 
  • Poolside bar 
  • Porter/bellhop 
  • Sauna 
  • Shopping center shuttle (surcharge) 
  • Shopping on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Swim-up bar 
  • Tennis on site 
  • Terrace 
  • Total number of rooms - 320 
  • Tours/ticket assistance 
  • Wedding services 

Family Friendly Amenities

  • Arcade/game room  
  • Free Wi-Fi  
  • Laundry facilities  
  • Outdoor pools  
  • Outdoor tennis court  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

  • Air conditioning 
  • Blackout drapes/curtains 
  • In-room climate control (air conditioning) 
  • Coffee/tea maker 
  • Free bottled water 
  • Free toiletries 
  • Daily housekeeping 
  • Desk 
  • Free WiFi 
  • Furnished balcony 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board 
  • LCD TV 
  • Minibar 
  • Pay movies 
  • Phone 
  • Private bathroom 
  • Room service (limited hours) 
  • Satellite TV service 
  • Shower only 

Where to Eat

La Hacienda - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

El Charro - This poolside restaurant specializes in Mexican cuisine and serves lunch and dinner.

La Dolce Vita - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only.

Yookoso - This restaurant specializes in Japanese cuisine and serves dinner only.

Blue Moon - This restaurant specializes in fusion cuisine and serves dinner only.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor tennis court and complimentary bicycles are featured at the resort. 3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Kayaking nearby 
  • Water skiing nearby 
  • Personal motorized watercraft on site 
  • Free bicycles on site 
  • Hiking/biking trails nearby 
  • Fitness classes on site 
  • Parasailing on site 
  • Playground on site 
  • Rowing or canoeing on site 
  • Sailing on site 
  • Scuba diving on site 
  • Surfing/boogie boarding on site 
  • Volleyball on site 

Spa Services

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Swedish massage 
  • Reflexology 
  • Sports massage 
  • Number of treatment rooms 4 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at 5:30 AM

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is Noon

Payment types

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 18 years old.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No rollaway/extra beds available

No cribs (infant beds) available

No pets or service animals allowed

Fees

The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Late check-out fee: MXN 650
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • All Inclusive Ocean Maya Royale
  • Maya Ocean
  • Maya Ocean Royale
  • Ocean Maya
  • Ocean Maya Royale
  • Ocean Maya Royale All Inclusive
  • Ocean Maya Royale All Inclusive Playa del Carmen
  • Ocean Maya Royale Playa del Carmen
  • Ocean Royale
  • Ocean Royale Maya
  • Ocean Maya Hotel
  • Ocean Maya Playa Del Carmen
  • Ocean Maya Royale Hotel Playa Del Carmen
  • Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Awards & Affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • Ocean Maya Royale All Inclusive is listed in the 2013 Condé Nast Traveler Hot List.

* Rooms for this hotel are currently unavailable on our site.
† This room is not available on our site.
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