Ratings based on 364 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ciudad de México

Buena ubicación sin pagar más.

Posted Feb 5, 2016
Para estancias cortas y cerca de la Quinta está bien. Las habitaciones muuy pequeñas pero cómodas.
4 out of 5
Recommended
for Everyone
by A verified traveler

Estuvo bien todo, buena atención

Posted Jan 20, 2016
La pase bien buena atención todo limpio aunque muy pequeñas las habitaciones
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Great hotel!

Posted Jan 20, 2016
This hotel is across from the ADO Alterna station and only a 5 minute walk from all the action on 5th Ave. The hotel staff are all very welcoming and gracious. The room was impeccably clean and new. The breakfast buffet is an added bonus! Great wifi. Super fast and consistent. I had friends staying in crummy hostels and they were paying twice as much as I was for my room. If I wasn't moving to Playa in a couple months I would definitely stay here time and again. I have already recommended this place to all my friends and colleagues.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2016
Muy buena estancia, agusto. El desayuno superó expectativas.
3 out of 5
by A verified traveler from CA

Too small room

Posted Jan 1, 2016
Pros: Breakfast
Cons: The room is too small.
The room is very small and they charge double or even triple price during hot season. If you have kids, that won't fit you. They charge my 3rd kids which is reasonable. The location is beside ADO. I will book far away to ferry but close to 5th avenue with cheaper price.
3 out of 5
by A verified traveler from Los Angeles, CA

One Hotel Playa

Posted Dec 30, 2015
Pros: Location & Staff
Cons: Pillows, TV & overall comfort of room.
Location: As I stated above.
Hotel staff where very friendly and helpful. Hotel is in very good location, three blocks from touristy 5 Avenida where you can find lots of nightlife and restaurants and on the other side of hotel on Calle 30 lots of eateries with a more local Mexican flavor. Building is between a Max Superstore & Walmart for all your shopping needs and right next to the bus station. Overall, I wanted to like this hotel but the rooms are very small and basic for the price I paid. I felt it was a bit overpriced and would most likely look for something else next time in Playa de Carmen. Still, if your looking for a no frills place just to put your stuff, this would be a good option.
4 out of 5
Recommended
for Everyone
by A verified traveler from México

Muy buena ubicación.

Posted Nov 23, 2015
Me gustó mucho la limpieza. El desayuno muy rico.
5 out of 5
Recommended
for Everyone
by A verified traveler

Buena ubicación

Posted Nov 17, 2015
El hotel está bien ubicado, el checo un fue rápido y está muy limpio tiene todos los servicios. Podrían mejorar el desayuno que incluyen sobre todo el pan dulce y los jugos.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel con buena ubicación y buen desayuno

Posted Nov 3, 2015
Un buen hotel con buena ubicación. Excelente desayuno comparado con otros desayunos incluidos de otros hoteles. La habitación olía un poco a humedad, justa de espacio. Pero nueva y linda. Buenas almohadas y colchón.
5 out of 5
Recommended
for Families
by Alberto from Toluca

Limpieza

Posted Sep 17, 2015 on Hotels
Realmente bien, sólo q hay algunos detalles de limpieza del hotel por ahi