Get an overview of this hotelLuxury all-inclusive getaway with free WiFi

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Business center
Babysitting or childcare (surcharge)

Quinta Avenida: 5 minutes

Paradisus Playa del Carmen La Esmeralda All Inclusive is a 5-minute drive from Coco Beach, where guests can snorkel beside the coral reef. It's a 5-minute drive to Playa del Carmen and the shops and bars lining Quinta Avenida, and just a little farther to Grand Coral Golf Club.

Restaurants and pools

The resort’s 16 bars and 14 restaurants serve everything from Contemporary Asian cuisine and South American, to sake and cocktails. Guests can splash around in the lagoon-style pools, relax in the spa, and work out in the health club. There are organized activities for kids, too.

Free WiFi and a balcony

All 510 stylish guestrooms include a furnished balcony or terrace overlooking the pools or gardens. Free WiFi makes it easy to get online, and there's a flat-screen TV with cable channels for entertainment. For a chilled snack or drink, guests can simply open the minibar.

 Guest Highlights

Our Guests Love
  • Good for nightlife
  • Family-friendly amenities
  • Pool
  • Helpful staff
  • Clean guestrooms
  • Nice bathrooms
Our Guests Note
  • Overall value wasn’t the best

Paradisus Playa del Carmen La Esmeralda All Inclusive

Resort Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

  • Climbing wall
  • Tennis

Lessons/classes/games

  • Bartending
  • Cooking
  • Dancing
  • Pilates
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Premium food items
  • Bottled wine
  • Room service
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

Resort Amenities

Paradisus Playa del Carmen La Esmeralda All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Paradisus Playa del Carmen La Esmeralda All Inclusive features a full-service spa, 4 outdoor swimming pools, and a health club. Dining is available at one of the resort's 14 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 16 bars/lounges. Guests can enjoy a complimentary breakfast each morning, and complimentary high-speed WiFi is available.

This 4.5-star property also offers access to a business center. Event facilities include a conference center and conference space, including 14 meeting rooms. This all-inclusive resort also offers a children's pool, complimentary supervised childcare/activities, a spa tub, and a sauna.

Paradisus Playa del Carmen La Esmeralda All Inclusive has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (free) 
  • Number of bars/lounges - 16 
  • Number of swim-up bars - 4 
  • Business center 
  • Free breakfast 
  • Concierge services 
  • Fitness facilities 
  • Arcade/game room 
  • Tours/ticket assistance 
  • Children's club 
  • Total number of rooms - 512 
  • Number of floors - 3 
  • ATM/banking 
  • Meeting rooms 14 
  • Beach bar 
  • Number of restaurants - 14 
  • Conference space size (feet) - 25000 
  • Conference space size (meters) - 2323 
  • Beach umbrellas 
  • Beach towels 
  • Free self parking 
  • Outdoor tennis court 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Television in common areas 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Number of outdoor pools - 5 
  • Designated smoking areas 
  • Pool umbrellas 
  • Free WiFi 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Porter/bellhop 
  • Luggage storage 
  • Conference center 
  • Number of meeting rooms - 14 
  • Snack bar/deli 
  • Year Built 2011 
  • Sauna 
  • Shopping on site 
  • Number of buildings/towers - 8 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Children's pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Children's club (free)  
  • Snack bar/deli  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • DVD player  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • DVD player 
  • Pay movies 
  • Air conditioning 
  • Access via exterior corridors 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Free toiletries 
  • In-room safe 
  • Premium bedding 
  • Furnished balcony 
  • In-room climate control (air conditioning) 
  • Phone 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Bathrobes 
  • Hair dryer 
  • Slippers 
  • Rainfall showerhead 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • Desk 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Free WiFi 
  • iPod docking station 
  • Room service (24 hours) 
  • Down comforter 
  • Egyptian-cotton sheets 
  • LCD TV 

Where to Eat

Guests can try a new menu every night of the week at the hotel's 14 restaurants and 16 bars. Guests will find Japanese, South American, Mexican, and Mediterranean cuisine at this Playa del Carmen resort paradise, all steps away from each other.

The restaurants include Passion by Martin Berasategui (additional charge), Fuego, Bana, Hadar, The Grill, Sunset Grill, Sunrise Grill, Gabi Club, Vento, Mole, Naos, The Market, La Palapa Grill (exclusive Royal Service), and Olio (exclusive Family Concierge). The bars include Red Lounge, M Bar. Martini & Wine, Toji, Blue Agave, South Avenue Bar, North Avenue Bar, Gabi Club Bar, Sunset Swim-up Bar, Sunrise Swim up Bar, a swim-up bar at Royal Service, and a swim-up bar at Family Concierge.

FUEGO - This Latin American restaurant serves modern Latin fusion dishes and also has a raw bar. Adults only.

BANA - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Children are welcome until 8 PM.

VENTO - This theme restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

PASSION BY MARTIN BERASATEGUI - This restaurant serves Basque-French cuisine for dinner in a glamorous atmosphere. Adults only.

OLIO - This restaurant offers traditional Italian flavors combined with an Italian ambiance. Open for lunch and dinner.

HADAR - This International breakfast buffet offers show cooking and on-the-spot fresh-squeezed fruit juice area. Adults only.

MOLE - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

NAOS - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

GABI CLUB - This tapas bar specializes in international cuisine and serves dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

THE MARKET - A selection of natural salads are the highlight of the dinner menu at the Rodizzio grill, which has a wood-fired stove for pizzas and an outdoor terrace. An a la carte menu is available for lunch.

THE GRILL - This Italian-Argentine grill is open for lunch and dinner and features wood-fired oven for pizzas and an outdoor terrace. Adults only.

SUNRISE GRILL - Snack bar and grill with bar.

SUNSET GRILL - Snack bar and grill with bar at Paradisus Playa del Carmen La Perla. Adults only.

LA PALAPA - This restaurant combines fine dining with fresh air and features an a la carte menu for breakfast, lunch, and dinner. Adults only.

RED LOUNGE - This lounge offers post-dinner drinks. Adults only.

TOJI - Guests can enjoy traditional hot and cold sakes as well as infusions and creative cocktails.

BLUE AGAVE - A contemporary take on Mexican cocktails, Blue Agave prides itself on its vast offerings of quality spirits and creative riffs incorporating them

M BAR - This holding bar for Fuego and Passion restaurants has a wine cellar and an exclusive selection of themed martinis. Adults only.

NORTH AVENUE BAR - The modern space offers a sophisticated backdrop and carefully selected menu of magnificently elaborated drinks.

SOUTH AVENUE BAR - Daytime events, music, and cocktails can all be found in this open-air space. Adults only.

Nearby Things to Do

A health club is featured at the resort. 4 outdoor swimming pools are on site along with a children's pool. Guests can enjoy pool activities such as aqua aerobics and water volley ball. Other recreational amenities include tennis facilities, volleyball, Pilates, Zumba, a spa tub, a sauna, and a steam room. In addition, the resort offers activities such as enjoying live music, dance classes, wine tastings, tequila tastings, and an environmental class on the beach.

Some children's activities include creating crafts, taking part in a cookie workshop, pirate parties, even a talent night. Kids can also play games on the beach, go on treasure hunts, and more. Children under 12 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision. There is also a program for teenagers that include amenities i.e., climbing wall, beach soccer, and a game room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby 
  • Beach volleyball on site 
  • Fitness classes on site 
  • Pilates classes on site 
  • Playground on site 
  • Snorkeling on site 
  • Volleyball on site 
  • Yoga classes/instruction on site 

Spa Services

YHI Spa has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Guests under 18 years old are not allowed in the spa.

  • Minimum age to access spa is 18 
  • Number of treatment rooms 14 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Resort Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • An early check-in fee will be charged
  • A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Resort Name

  • Paradisus Esmeralda
  • Paradisus Esmeralda All Inclusive
  • Paradisus Playa del Carmen La Esmeralda
  • Paradisus Playa del Carmen La Esmeralda All Inclusive
  • Paradisus Playa Carmen Esmeralda All Inclusive
  • Paradisus Playa Carmen Esmeralda

We should mention

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Up to USD 1500 Resort Credit Offer - 2017

Book a 4-night minimum stay now - December 22, 2017, for travel May 1 - December 22, 2017, and receive USD 550 in resort credits per room for 4-6 night stays, or USD 1,500 in resort credits per room for 7-night minimum stays.

Resort credit is in the form of coupons with different denominations and applies on select products and services. Credit is per room, per stay valid during stay. Coupon must be presented at the time of service or reservation. No deductions will be taken at the time of check-out. Other restrictions may apply. This offer is subject to availability. Last day to use resort coupons is December 22, 2017.

Golf Promotion

Book a stay in any room and rate category for travel now - December 22, 2017, and receive 1 complimentary green fee per person per day at Grand Coral Golf Riviera Maya.

Full details at check-in. Mandatory cart fee required and payable at time of check-in at Grand Coral Golf Shop; no room charges are permitted. Tee time and roundtrip golf cart transportation must be reserved in advance. Gold dress code is required. Offer subject to availability. Other restrictions and blackout dates may apply.

Special Offer

Book a stay in a "Family Concierge" or "Royal Service" room category and the surcharge for room service will be waived.

Must book a qualifying room to receive benefits. Full details at check-in. Offer subject to availability. The surcharge for delivery service will be waived for these rooms; other charges may still apply. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Extra Amenities

Book a stay in any room or rate category and receive access to Don Julio Corner tequila tasting (surcharge), Mexican romantic dinners (surcharge), and Moet & Chandon Corner sparkling wine tasting (surcharge).

Full details at check-in.

Kids Stay and Eat Free

Book a stay in any room or rate category from now - January 31, 2018, for travel May 1, 2018 - December 22, 2018, and up to 2 children age 12 and younger stay and eat free when registered in the same room.

Full details available at check-in. Free stay reflected in rate at time of booking. Maximum 2 children per room. No refunds for any unused portion of package. Offer is not valid with groups/conventions. Offer is combinable with all discount promotions. Blackout dates: July 08 – August 19, 2018. Other restrictions may apply.


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