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Get an overview of this hotelLuxury all-inclusive getaway with free WiFi

Quinta Avenida: 5 minutes

Paradisus Playa del Carmen La Esmeralda All Inclusive is a 5-minute drive from Coco Beach, where guests can snorkel beside the coral reef. It's a 5-minute drive to Playa del Carmen and the shops and bars lining Quinta Avenida, and just a little farther to Grand Coral Golf Club.

Restaurants and pools

The resort’s 11 bars and 14 restaurants serve everything from Contemporary Asian cuisine and South American, to sake and cocktails. Guests can splash around in the lagoon-style pools, relax in the spa, and work out in the health club. There are organized activities for kids, too.

Free WiFi and a balcony

All 510 stylish guestrooms include a furnished balcony or terrace overlooking the pools or gardens. Free WiFi makes it easy to get online, and there's a flat-screen TV with cable channels for entertainment. For a chilled snack or drink, guests can simply open the minibar.

Paradisus Playa del Carmen La Esmeralda All Inclusive

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

  • Climbing wall
  • Tennis

Lessons/classes/games

  • Bartending
  • Cooking
  • Dancing
  • Pilates
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Premium food items
  • Bottled wine
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

Hotel Amenities

Paradisus Playa del Carmen La Esmeralda All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Paradisus Playa del Carmen La Esmeralda All Inclusive features a full-service spa, 4 outdoor swimming pools, and a health club. Dining is available at one of the resort's 14 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 11 bars/lounges. Guests can enjoy a complimentary breakfast each morning, and complimentary high-speed wireless Internet access is available.

This 4.5-star property also offers access to a business center. Event facilities include a conference center and conference space, including 14 meeting rooms. This all-inclusive resort also offers a children's pool, complimentary supervised childcare/activities, a spa tub, and a sauna.

Paradisus Playa del Carmen La Esmeralda All Inclusive has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (free) 
  • Babysitting or childcare 
  • Number of bars/lounges - 11 
  • Number of swim-up bars - 4 
  • Business center 
  • Concierge services 
  • Fitness facilities 
  • Arcade/game room 
  • Tours/ticket assistance 
  • Children's club 
  • Total number of rooms - 512 
  • Number of floors - 4 
  • ATM/banking 
  • Meeting rooms 14 
  • Poolside bar 
  • Outdoor tennis court 
  • Conference space size (meters) - 2323 
  • Number of restaurants - 14 
  • Conference space size (feet) - 25000 
  • Beach umbrellas 
  • Beach towels 
  • Free self parking 
  • Supervised childcare/activities 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Television in common areas 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Number of outdoor pools - 5 
  • Free WiFi 
  • Designated smoking areas 
  • Pool umbrellas 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Porter/bellhop 
  • Luggage storage 
  • Conference center 
  • Snack bar/deli 
  • Number of meeting rooms - 14 
  • Year Built 2011 
  • Sauna 
  • Shopping on site 
  • Number of buildings/towers - 8 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Children's pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Children's club (free)  
  • Snack bar/deli  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • Cribs/infant beds (complimentary)  
  • DVD player  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Pay movies 
  • DVD player 
  • Access via exterior corridors 
  • Air conditioning 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Free toiletries 
  • In-room safe 
  • Premium bedding 
  • Furnished balcony 
  • In-room climate control (air conditioning) 
  • Phone 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Bathrobes 
  • Hair dryer 
  • Slippers 
  • Rainfall showerhead 
  • Rollaway/extra beds (free) 
  • Free cribs/infant beds 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • Desk 
  • Blackout drapes/curtains 
  • iPod docking station 
  • Cable TV service 
  • Free WiFi 
  • Room service (24 hours) 
  • Down comforter 
  • Egyptian-cotton sheets 
  • Pillow menu 
  • LCD TV 

Where to Eat

Guests can try a new menu every night of the week at the hotel's 14 restaurants and 11 bars. Guests will find Japanese, South American, Mexican, and Mediterranean cuisine at this Playa del Carmen resort paradise, all steps away from each other.

The restaurants include Passion by Martin Berasategui (additional charge), Fuego, Bana, Hadar, The Grill, Sunset Grill, Sunrise Grill, Gabi Club, Vento, Mole, Naos, The Martket, La Palapa Grill (exclusive Royal Service), and Olio (exclusive Family Concierge). The bars include Red Lounge, M Bar. Martini & Wine, Toji, Blue Agave, South Avenue Bar, North Avenue Bar, Gabi Club Bar, Sunset Swim up Bar, Sunrise Swim up Bar, a swim-up bar at Royal Service, and a swim-up bar at Family Concierge.

BANA - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

VENTO - This theme restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

MOLE - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

NAOS - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

GABI CLUB - This tapas bar specializes in international cuisine and serves dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

24-hour room service is available.

Nearby Things to Do

A health club is featured at the resort. 4 outdoor swimming pools are on site along with a children's pool. Guests can enjoy pool activities such as aqua aerobics and water volley ball. Other recreational amenities include tennis facilities, volleyball, Pilates, Zumba, a spa tub, a sauna, and a steam room. In addition, the resort offers activities such as enjoying live music, dance classes, wine tastings, tequila tastings, and an environmental class on the beach.

Some children's activities include creating crafts, taking part in a cookie workshop, pirate parties, even a talent night. Kids can also play games on the beach, go on treasure hunts, and more. Children under 12 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision. There is also a program for teenagers that include amenities i.e., climbing wall, beach soccer, and a game room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby 
  • Beach volleyball on site 
  • Fitness classes on site 
  • Pilates classes on site 
  • Playground on site 
  • Snorkeling on site 
  • Volleyball on site 
  • Yoga classes/instruction on site 

Spa Services

YHI Spa has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Guests under 18 years old are not allowed in the spa.

  • Minimum age to access spa is 18 
  • Number of treatment rooms 14 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • An early check-in fee will be charged
  • A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Paradisus Esmeralda
  • Paradisus Esmeralda All Inclusive
  • Paradisus Playa del Carmen La Esmeralda
  • Paradisus Playa del Carmen La Esmeralda All Inclusive

We should mention

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Up to USD 1500 Resort Credit Offer - 2016

Book a 4-night minimum stay now - December 22, 2016 for travel May 1, 2016 - December 22, 2016 and receive USD 550 in resort credits per room for 4-6 night stays, or USD 1,500 in resort credits per room for 7-night minimum stays.

Coupons and redemption details provided at check-in. Credit per room, per stay. Coupons are valid only during stay. Coupons are non-transferable, non-refundable, and non-cumulative. There are no cash refunds for any unused coupons. No credits/deductions will be applied at check-out. This offer is subject to availability. The Hotel reserves the right to discontinue this promotion at any time. Other restrictions may apply.

Kids Stay and Eat Free

Book a stay in any room or rate category from now - December 22, 2017, for travel now - December 22, 2017, and up to 2 children age 12 years and younger stay free and eat free when sharing a room with their parents.

Blackout dates: December 23, 2016 - April 30, 2017 and July 8 - August 19, 2017. Full details available at check-in. Free stay reflected in rate at time of booking. Maximum 2 children per room. No refunds for any unused portion of package. Offer is not valid with groups/conventions. Offer is combinable with all discount promotions. Other restrictions may apply.

Golf Promotion

Book a stay in any room and rate category for travel now - December 22, 2016, and receive 1 complimentary green fee per person per day at Grand Coral Golf Riviera Maya.

Full details at check-in. Mandatory cart fee required and payable at time of check-in at Grand Coral Golf Shop; no room charges are permitted. Tee time and roundtrip golf cart transportation must be reserved in advance. Gold dress code is required. Offer subject to availability. Other restrictions and blackout dates may apply.


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