Get an overview of this hotelLuxury all-inclusive getaway with free WiFi

VIP Room Upgrades & More

Quinta Avenida: 5 minutes

Paradisus Playa del Carmen La Esmeralda All Inclusive is a 5-minute drive from Coco Beach, where guests can snorkel beside the coral reef. It's a 5-minute drive to Playa del Carmen and the shops and bars lining Quinta Avenida, and just a little farther to Grand Coral Golf Club.

Restaurants and pools

The resort’s 15 bars and restaurants serve everything from Pan-Asian cuisine and South American barbecue, to sake and cocktails. Guests can splash around in the lagoon-style pools, relax in the spa, and work out in the health club. There are organized activities for kids, too.

Free WiFi and a balcony

All 510 stylish guestrooms include a furnished balcony or terrace overlooking the beach or pools. Free WiFi makes it easy to get online, and there's a flat-screen TV with cable channels for entertainment. For a chilled snack or drink, guests can simply open the minibar.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • Meals, snacks, and beverages included

Hotel Amenities

Paradisus Playa del Carmen La Esmeralda All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Paradisus Playa del Carmen La Esmeralda All Inclusive features a full-service spa, 5 outdoor swimming pools, and a health club. Dining is available at one of the resort's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center and limo/town car service. Event facilities include a conference center and conference space. This all-inclusive resort also offers a children's pool, a spa tub, and a sauna. For a surcharge, the property provides a theme park shuttle and a shopping center shuttle. Onsite valet parking is complimentary.

Paradisus Playa del Carmen La Esmeralda All Inclusive has designated areas for smoking.

  • 24-hour front desk 
  • Number of bars/lounges - 2 
  • Arcade/game room 
  • Total number of rooms - 512 
  • Laundry facilities 
  • Number of floors - 4 
  • ATM/banking 
  • Babysitting or childcare 
  • Number of restaurants - 10 
  • Coffee/tea in lobby 
  • Coffee shop or café 
  • Television in lobby 
  • Free breakfast 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Full-service spa 
  • Shopping center shuttle (surcharge) 
  • Theme park shuttle (surcharge) 
  • Turkish bath/Hammam 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Computer station 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Designated smoking areas 
  • Pool umbrellas 
  • Number of outdoor pools - 5 
  • Children's club 
  • Library 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Free valet parking 
  • Rooftop terrace 
  • Garden 
  • Poolside bar 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Number of meeting rooms - 14 
  • Free reception 
  • 24-hour business center 
  • Conference center 
  • Snack bar/deli 
  • Year Built 2011 
  • Sauna 
  • Shopping on site 
  • Number of buildings/towers - 8 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Supervised childcare/activities 
  • Children's pool 
  • Wedding services 
Show all hotel amenities

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Soundproofed rooms  
  • Snack bar/deli  
  • Laundry facilities  
  • In-room childcare (surcharge)  
  • Babysitting or childcare  
  • Arcade/game room  
  • Playground on site  
Show more

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free valet parking

Room Amenities

  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Furnished balcony 
  • Air conditioning 
  • Climate control 
  • Soundproofed rooms 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • In-room massage available 
  • Slippers 
  • Separate bathtub and shower 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • Desk 
  • Rollaway/extra beds available 
  • Cribs/infant beds available 
  • iPod docking station 
  • Blackout drapes/curtains 
  • In-room safe (laptop compatible) 
  • Cable TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Dial-up Internet access (surcharge) 
  • Room service (24 hours) 
  • Down comforter 
  • Egyptian-cotton sheets 
  • Pillow menu 
  • Sleep Number by Select Comfort mattress 
  • LCD TV 
Show all room amenities

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.

BANA - Overlooking the garden, this fine-dining restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

VENTO - Overlooking the garden, this theme restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

MOLE - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

NAOS - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

GABI CLUB - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

24-hour room service is available.

Show dining options

Nearby Things to Do

A health club isfeatured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a steam room.

Children under 12 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby 
  • Golf lessons available nearby 
  • Aerobics on site 
  • Fishing on site 
  • Parasailing on site 
  • Pilates classes on site 
  • Playground on site 
  • Rowing or canoeing on site 
  • Sailing on site 
  • Scuba diving on site 
  • Snorkeling on site 
  • Surfing/boogie boarding on site 
  • Volleyball on site 
  • Water skiing on site 
  • Windsurfing on site 
  • Yoga classes/instruction on site 
Show recreation options

Spa Services

YHI Spa has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, a spa tub, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

  • Minimum age to access spa is 18 
  • Sauna in spa 
  • Spa tub in spa 
  • Hot springs/mineral springs in spa 
  • Massages 
  • Number of treatment rooms 14 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Ayurvedic treatments 
  • Mud bath in spa 
  • Body treatments 
  • Facial treatments 
Show spa details

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Show all policies

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Show more Awards & Affiliations

Kids Stay and Eat Free

Book a stay in any room type and rate category now - August 31, 2015 for travel August 9 - December 22, 2015, and up to 2 children age 12 years and younger stay free and eat free when sharing a room with their parents.

Details available at check-in. Free stay reflected in rate at time of booking. Maximum 2 children per room. No refunds for any unused portion of package. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions may apply.

Up to US$1,500 Resort Credit

Book a stay in any room or rate plan between now and December 22, 2015 for travel May 1 to December 22, 2015 and receive US$1500 in resort credit when staying 7 nights or more, or US$550 in resort credit when staying 4 - 6 nights.

Resort Credit is per room per stay, it is valid on select products and services, some restrictions may apply.

Show more promotions
Sorry, we seem to have had an issue loading our review content. Try again?