Gorgeous Hotel, Excellent Food & Friendly Staff
Posted Mar 14, 2017
We just finished up our vacation with our daughter and had a blast! We had a swim up junior suite which was perfect for our 8 year old daughter. Though the resort is large, it felt intimate. The staff was friendly and helpful. Food was excellent, 5 star in my opinion especially for an all inclusive. I recommend making reservations to the restaurants prior to arrival. There are several options for dining. Expedia was great, everything ran smoothly. We had a driver to and from the airport and they were very helpful. The only thing that was somewhat disappointing was the ocean. The beach was clean and beautiful, however the ocean, being in a cove, was rocky with low visibility and not great for snorkeling. Also, lots of seaweed for the first 5-10 ft of entrance. They do clean this out daily. If you are beach bums like us and love to snorkel, you may be disappointed. Other than that, the stay was awesome and the hotel was clean, modern and nicely laid out. Definitely recommend this hotel and the Melia chain!!!
Comment from Hotel Management
Mar 14, 2017 by E-Guest Experiences, Hotel Management
Many thanks for taking the time to leave your kind words and observations following your stay with us at Paradisus Playa del Carmen.
I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service.
We look forward to have the pleasure of having you back home in the near future.