Get an overview of this hotelBeachfront hotel with relaxing spa services


Located in Playa del Carmen, this beachfront hotel is in the city center and within a 10-minute walk of Quinta Alegria, Pier Navega, and Nuestra Senora del Carmen Catholic Church. Riviera Art Gallery and Central Square are also within 10 minutes.

Hotel Features

Along with an outdoor pool, this hotel has concierge services and dry cleaning. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include tour/ticket assistance and wedding services.

Room Amenities

All 39 soundproofed rooms feature free WiFi and iPod docks. Guests will find kitchenettes with refrigerators, stovetops, and microwaves.

Hotel Amenities

Hotel Amenities

A complimentary breakfast is offered each morning. High-speed wireless Internet access is complimentary. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. This beach hotel also offers an outdoor pool, tour/ticket assistance, and concierge services.

  • Total number of rooms - 39 
  • Front desk (limited hours) 
  • Number of buildings/towers - 2 
  • Beach umbrellas 
  • Beach towels 
  • Airport transportation (surcharge) 
  • Number of floors - 3 
  • Free breakfast 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Tours/ticket assistance 
  • Pool umbrellas 
  • Concierge services 
  • Outdoor pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Kitchenette  
  • Refrigerator  
  • Microwave  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Cookware, dishware, and utensils 
  • Blackout drapes/curtains 
  • Shower only 
  • Stovetop 
  • Room service (limited hours) 
  • Refrigerator 
  • Private bathroom 
  • Kitchenette 
  • Iron/ironing board (on request) 
  • Furnished balcony or patio 
  • Free cribs/infant beds 
  • HDTV 
  • In-room safe (laptop compatible) 
  • Air conditioning 
  • Ceiling fan 
  • Soundproofed rooms 
  • Free bottled water 
  • Microwave 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • Satellite TV service 
  • Flat-panel TV 
  • iPod docking station 
  • Free WiFi 

Where to Eat

A complimentary continental breakfast is served each morning between 7:30 AM and 10 AM.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling nearby 
  • Surfing/boogie boarding nearby 
  • Kayaking nearby 
  • Scuba diving nearby 
  • Bicycle rentals nearby 

Spa Services

  • Hot stone massage 
  • Manicures and pedicures 
  • Massages 
  • Facial treatments 

Hotel Policies


Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for MXN 300 per night.
  • Free cribs (infant beds)!


  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No elevators

No pets or service animals allowed

24-hour check-in


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: MXN 2000.00 per vehicle (roundtrip)
  • Rollaway bed fee: MXN 300 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Playa Beach
  • Palms Boutique
  • Palms Boutique Beach
  • Palms Boutique Beach Hotel
  • Playa Beach Hotel
  • Playa Palms Boutique Beach
  • Playa Palms Boutique Beach Hotel
  • Playa Palms Beach Hotel Playa del Carmen
  • Playa Palms Beach Playa del Carmen
  • Playa Palms Beach
  • Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
  • Playa Palms Beach Hotel Del Carmen

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast. No pets and no service animals are allowed at this property.

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