Dear Mr. Jaime.Thank you for sharing your positive experience at Playacar Palace. We are delighted to hear that you enjoyed the convenient location, the amenities, and the excellent service provided by our staff. It's fantastic to know that you appreciated the dining options and prompt room service. Eric will be thrilled to hear that you enjoyed his guided tours and Zumba classes. We appreciate your recommendation and look forward to welcoming you and your family back soon.Kindly, Playacar Palace All Inclusive

Dear Mr. Manuel.Thank you for your kind word and for taking the time to review our beautiful resort.It will be a pleasure to serve you once again.Kindly,Playacar Palace All Inclusive.

Dear Mrs. Cathy.We are very happy to learn that your overall experience at Playacar Palace was joyful. Thank you so much for taking the time to review our beloved resort; we have shared you feedback with the in house team for their attention. Our team will be delighted to serve you once again. Best regards,Playacar Palace All Inclusive.

Dear Mrs Elimeys.Thank you so much for taking the time to review our beloved Playacar Palace, it has been a pleasure to welcome you.We can't wait to have you back.Best Regards,Playacar Palace All inclusive.

Dear Mrs Krista,We are very happy to learn that your overall experience at Playacar Palace was joyful. Thank you so much for taking the time to review our beloved resort. Our team will be delighted to serve you once again. Best Regards,Playacar Palace All Inclusive.

Apreciable Sr. Sergio.Gracias por tomarse el tiempo para compartir sus comentarios. Nos gustaría saber más sobre su estadía, le solicitamos nos escriba y nos cuente su experiencia. Esperamos con interés escuchar de usted.Saludos cordiales.Playacar Palace All inclusive.

Dear Jabir.Thank you for taking the time to share your feedback about your recent stay at our resort. We're thrilled to hear that overall you had a good experience. Your comments are valuable to us as we continuously strive to improve our services and facilities. We will certainly take your feedback into consideration to enhance the overall guest experience. We look forward to the opportunity of welcoming you back for another wonderful stay in the future. Best regards, Playacar Palace All Inclusive

Dear Mrs. Erica Thank you very much for taking the time to share your experience with us and for giving us the opportunity to host you to create beautiful memories with your loved ones. We are pleased to know that your overall stay was great and that you found our property to be worthy of your vacation time. please be sure that every detail has been noted, and has been addressed with the staff and most important our manager team to implement corrective actions. It was an amazing experience to have hosted you and we would be delighted if given another opportunity through future visits. Best Regards.Playcar Palace All Inclusive

Dear Mrs Mariana! It was a pleasure to welcome you at Playacar Palace and we're very honored to receive your perfect feedback, impression and review rating. We remain at your service. Kind regards.

Dear Mr. Dennis Hing.Thank you for taking your time to reviews us so well. We appreciate you choosing us for this vacation, and we hope we can have you again for another wonderful vacation. Best Regards!

Dear Andrew W!Amazing!Thank you for sharing. We are happy to hear you enjoyed the delicious food, and especially happy to hear its the best you have had!It was a pleasure having you vacation with us and we look forward to having you back!Best Regards

Dear Mr. Todd,Dear Mr. Lee,We are very happy to learn that your overall experience at Playacar Palace was joyful. Thank you so much for taking the time to review our beloved resort!Our team will is delighted to serve you once again.Kindly,Playacar Palace All Inclusive

Hello Cheryll,Fantastic!We are delighted to have welcome you to Mexico on you first trip and your first stay with us. We are glad to hear it was a fulfilling stay and you enjoyed it. We are especially glad to have your recommendation. It was a pleasure having you and we look forward to having you back.Best Regards

Dear Jennifer Helena,Great!We are happy to hear you will be back. We appreciate you feedback and we have noted same and shared it with the respective department. It was a pleasure having you and we are looking forward to welcome you back.Best Regards

Dear Paul,Thank you for shared your recommendation would be so kind to shared more details about your experience in a DM? Respectfully!

Hello Tiffany,We appreciate you taking the time to share your feedback. We are sorry to hear your stay was not 100% fulfilling. As a gentle reminder, the resort credits are used on selected items, and only a percentage that applies. We do hope we can welcome you back for a more fulfilled stay.Best Regards

Dear Donal,We appreciate your feedback , we hope you can give us the opportunity to host you again very soon!Cordially

Dear Monica,Thank you for choosing to vacation with us here at Playacar Palace. We are delighted to took the time to share your experience. We are glad to hear you enjoyed dining at Momo and Jhonatan was exceptional. We will commend him for his great work. It was our pleasure having you here and we look forward to having you back.Best Regard

Dear Joanne,We appreciate you sharing your feedback. It was a pleasure been apart of your vacation and we hope to see you back!Kindest Regards

Dear Deborah,Thank you for your positive review!We look forward to welcome you back very soon!Best Regards!

Dear Sean,We're glad to hear that you found our staff accommodating. We apologize if the food didn't meet your expectations and for any inconvenience regarding the activities. We'll take your feedback into consideration to improve. We hope to welcome you back for a better experience soon!Best Regards!

Dear Kim,We feel very honored with your amazing comments about the staff , the spa and privilege location next to the ferry station for Cozumel Island, we would love to host you again in a very near future!Best Regards

Dear David,Thank you for your recommendation, We look forward to welcome you back very soon!

Dear Nazneen,We would like to have more details about your experience, would be so kind to share in a PM?Respectfully,

Dear Lisa,Thank you for taking the time to shared your experience, we urge our guests to voice their dissatisfactions while they're on the property we couldn't find any reports on your behalf on our records abour the remarks in your feedback however be sure we will take in consideration for future improvements. Sincerely,

Dear Cara,Please allow us to mention that it is a big honor for us to read your very positive and fantastic comments. We appreciate taking the time in sharing with us your feedback in regards the rooms temperature AC as it is extremely important to us we will share your comments with the department involve. We remain at your service. It will be a pleasure to welcome you back to Playacar Palace in the very near future. Best Regards!

Dear Shane,At Playacar Palace, we have a commitment to provide quality service beyond our guests’ expectations and sincerely we regret to read the comments that you are mentioning in your review about the service at breakfast as it definitely not the Playacar Palace experience we work in providing. We would love you can give us another opportunity to host you!Respectfully!

Dear Alejandro,Thank you so much for your positive review, Best Regards!

Dear Vivek,Thanks so much for giving Playacar Palace the opportunity to host you, we appreciate the time you took to write a review about your experience. The constructive criticism of our guests helps us identify areas we need to improve, you may rest assured we will take into consideration all your comments for future improvements. We truly regret the remarks on your review and the inconveniences these may have caused you we do offer vegetarian options however for future reference we kindly invite you to notify your diet restrictions with Public Relations in order to give a proper follow up and avoid any inconvenience or misunderstood my partners will love to assist you! We hope to welcome you back !Sincerely.

Dear Dilip, It is wonderful to know that you were able to enjoy a fantastic stay, with great facilities, comfortable accommodation, and delicious offerings and with the excellent attention and service from the entire staff, we appreciate your feedback in regards pool schedule and activities offer in order to channeled with the departments involve and implement new procedures, we hope you can give us the opportunity to host you again very soon!Kind regards!

Dear Sarah,Thank you so much for your detailed review your insights and impressions are extremely important for us, thank you for mentioned the restaurants, food, location, pool area , cocktails and coffee shop in regards our beach unfortunately because of the weather conditions the beach was eroded since one month ago this is temporarily until the tide goes out, however we feel happy to know your stay was overall very positive, We hope to welcome you back very soon!Cordially

Dear Sonia,Thank you for taking the time to shared your feedback about the impression of your recent stay please note we have hygiene audits every week of which we are certified by the distinctive H to meet high standards of hygiene, regarding the comment you mentioned we were not haved any reports of any other guest of the hotel that were sick, in regards the rollaway bed as this request is subject to availability we have the report from Front desk department they offered you a room change to a double bed room, we apologize if your stay was not what you come to expect however we appreciate your feedback and the highlighting the service from our friendly and kind staff.Cordially,

Dear Tobias,Thank you for shared your positive rate, we would love to host you back very soon!Best Regards!

Dear Sally,We thank for your positive comments in regards service, food , cleanliness, and service ,we hope you welcome you back.Best Regards!

Dera Julio,We feel honored with your positive review regarding the staff, the food and the events, we look forward to welcome you back very soon!Best Regards!

Dear Matthew,Thank you for your positive recommendation,Best Regards!

Dear Madeline,We appreciate you were taking the time to shared your recent experience , unfortunately because of the weather conditions our beach is eroded however is something is out of our control, in regards the noise we shared your comments with the department involve in order to improve.We are pleased your experience with the food and service was what you expected and we hope you can give us the opportunity to host you again very soon!Cordially,

Dear Maria,It has been a pleasure to have you with us and pamper you with the service that Playacar Palace is known to provide.We would love to host you again very soon!Best regards!

Dear Norah,We feel much honored with your comments and thank you for choosing us as a destination for these wonderful vacations. Thank you also for appreciating our efforts to please our guests and for your compliments to all our staff, particularly the incredible team from food and beverages.Best Regards!

Dear Maria,Thank you for your positive recommendation, Best Regards!

Dear Joseph,We regret your experience was not very positive , we strive to provide an incredible experience that goes beyond the expected and we regret to learn that you encountered some issues during your stay.Respectfully,

Dear Susana,Thank you for your positive recommendation and for highlighting the service provided by Manuel and Eric , our mail goal is your satisfaction and we are glad your review was very positive.We look forward to welcome you back very soon!Best Regards

Dear Magdalena,Thank you for your amazing review regarding your recent stay we are glad you were enjoyed with our food offerings and room facilities,We look forward to welcome you back very soon!

Dear Donna,Thank you for your honest review, we regret our facilities and some services were not as you expected, Playacar Palace is a small property we apologize if our restaurants offering dont meet your expectations however our staff works very hard to provide an excellent service,.Our sincere apologies about your percepction of our services and facilites .Respectfully,

Dear Dana,We are truly sorry you could not enjoy the end of your vacations as you deserved, please be assured that your feedback is very important to us and will be channeled to the corresponding departments to work on the mentioned details.You may be confident that we remain at your service and we would like to have the opportunity to welcome you once again to enhance your experience and restore your faith in us.Respectfully,

Dear Brittany,Thank you for your positive review, Best Regards!

Dear Bahira,Thank you for your feedback we would love to host you again very soon!

Dear Dan,We deeply regret that you have had this perception of the service and facilities please note unfortunately because of weather conditions our beach is eroded is the mother of nature and unpredictable that is the reason our pool area looks more crowded than usual, in regards guest service we shared your feedback with the corresponding department in order to improve, we would love to host you again very soon and provide you the service you came to expect.Sincerely,

Dear Moola,Thank you for your special rate, we would loved to welcome you back!Best Regards!

Dear Daniel,We appreciate your review , we feel honored with your preference and your loyalty , thank you for highlighting the delicious food offerings and room facilities.We loved to welcome you back very soon!Best Regards!