Staff is what makes this place amazing!
Posted Mar 15, 2012
Staff is amazing!!!!! Hotel is a bit outdated but is definitely made up for by staff. Food is about a 3 out of 5; same food every day, not high quality and no authentic mexican food, more commercialized. Shuttle offered every 30 minutes to take you to other stops that offer the ocean but bus can be over packed and not convenient. Taxi anywhere in playacar is only $7US each way so will not cost much to just get a taxi. Out of all the RIU's offered, RIU Playacar was probably the nicest, RIU Yucatan was over packed and needs more chairs to accomodate. You are not allowed at RIU Palace and another location. Staff is extremely nice but if you are drinking by the pool at the RIU Playacar, be VERY generous on your tipping or they will ignore you; a couple US dollars are definitely not enough for them to care at that location. Staff at ALL other RIU's are amazing, it is only the Playacar that they definitely were not pleasant without generous tipping. Rest of staff is amazing and front desk is exceptional! If you go into town and you want authentic quesadillas, definitely stop at Las Quecas! SUPER amazing, rediculously cheap, and will not upset your stomach! A great bar that is super cheap with specials is the "hidden bar". Great location and will not break you! If you are from the US, I would recommend keeping dollars if you plan to go shopping.