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Get an overview of this hotelAll-Inclusive beachfront resort near Playa del Carmen

White-sand beach

The Riu Palace Riviera fronts a white-sand beach in the Playacar resort complex near the convention center and ferry terminal. Guests have exchange privileges at 5 nearby partner properties. Playa del Carmen is 3 km (2 mi) away.

All-Inclusive resort

Meals and drinks, non-motorized water-sports equipment, and a kids club with daily supervised activities are included in the room rate. On site is a swimming pool with spa tub and swim-up bar.

Jetted tubs, balconies

Guestrooms at Riu Palace Riviera Maya feature balconies or patios, split-level sitting areas, and bathrooms with jetted tubs. All rooms have flat-screen TVs with satellite service, complimentary wireless Internet access, coffee/tea maker, minibars, and liquor dispensers.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and beverages included
  • Meals and beverages at companion properties

Activities and facilities/equipment

Water activities

  • Kayaking
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities

  • Fitness facilities
  • Volleyball

Kids' club

  • Supervised activities for children between 4 and 12 years old


  • Onsite entertainment and activities
  • Access to offsite clubs
  • Onsite live performances

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours

Hotel Amenities

The Riu Palace Riviera Maya is situated on a white-sand beach in the Playacar complex near the convention center and ferry terminal and within one kilometer (half a mile) of the Playacar Golf Club and three kilometers (two miles) from downtown Playa del Carmen. Dining and entertainment options at this Art Deco-style property includes several restaurants and five bars/lounges with room service available for all meals from 7 AM till 11 PM. An outdoor pool with sun terrace and chaise lounges has a spa tub and swim-up bar. Children have their own pool and playground, and a kids club offers daily activities for ages 4-12. In addition, child care can be arranged (surcharge). An on-site fitness room has a spa tub and sauna, and the Renova Spa offers facials, manicures, pedicures, massage, and assorted body treatments (surcharge). A business center offers computer workstations (surcharge) and guests can take advantage of 90 minutes free wireless Internet access in the lobby. Wireless Internet access is available throughout the property for a surcharge. Concierge services are available.

  • Free WiFi 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (free) 
  • Tennis on site 
  • Number of floors - 3 
  • Number of bars/lounges - 5 
  • Concierge services 
  • Elevator/lift 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Pool umbrellas 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Total number of rooms - 400 
  • Garden 
  • Poolside bar 
  • Porter/bellhop 
  • Luggage storage 
  • Pool sun loungers 
  • Free self parking 
  • Number of restaurants - 6 
  • Sauna 
  • Shopping on site 
  • Spa services on site 
  • Spa tub 
  • Children's pool 
  • Outdoor pool 
  • Swim-up bar 
  • Wedding services 
  • Full-service spa 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Children's club (free)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Playground on site  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • Free WiFi 
  • Fireplace 
  • Balcony 
  • Climate control 
  • Coffee/tea maker 
  • Private bathroom 
  • Designer toiletries 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Free bottled water 
  • Ceiling fan 
  • Cribs/infant beds available 
  • Separate sitting area 
  • Hair dryer 
  • Daily housekeeping 
  • Iron/ironing board 
  • Jetted bathtub 
  • Minibar 
  • Rollaway/extra beds available 
  • Phone 
  • In-room safe (laptop compatible) 
  • Satellite TV service 
  • Flat-panel TV 
  • Room service (24 hours) 

Where to Eat

Don Manolo - Buffet dining. International and local specialties. Main restaurant with terrace. Breakfast, lunch, dinner.

Krystal - A la carte restaurant serving gourmet-fusion cuisine. Dinner. Reservations required.

Yashima - Japanese cuisine. Dinner. Reservations required.

Botafogo - Brazilian cuisine. Dinner. Reservations required.

Agave - Mexican cuisine. Dinner. Reservations required.

Chilis - Poolside restaurant and grill serving snacks and lunch. Also a grill and steakhouse at night. Reservations required.

La Plaza Bar - Outside lobby.

La Habana - Lobby bar.

Lírico - Lounge bar with terrace.

Daiquiri - Poolside and swim-up bar.

Sports Bar - Snacks and beverages served 24 hours.

Room service - Available 24 hours.

Nearby Things to Do

Riu Palace Riviera Maya guests receive one complimentary introductory scuba lesson in the pool. Water sports equipment, included in the room rate, includes catamarans, windsurfers, and kayaks. A lighted tennis court is also available, as are volleyball, a fitness center with sauna and spa tub, and table tennis. Billiards are available for a surcharge.

The 18-hole Playacar Golf Club is 1 km (0.5 mi) from the resort (surcharges).

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Bicycle rentals on site 
  • Kayaking on site 
  • Playground on site 
  • Sailing on site 
  • Scuba diving on site 
  • Snorkeling on site 
  • Surfing/boogie boarding on site 
  • Volleyball on site 
  • Windsurfing on site 

Spa Services

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Steam room in spa 
  • Reflexology 
  • Sports massage 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Hotel Policies


Check-in time starts at 3 PM


Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

We should mention

A resort fee is included in the total price displayed.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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