Posted Jan 23, 2017
We recently visited Riu palace and we had the best time! The entertainment was great, the restaurants were great, we did not have one bad meal. The service was absolutely excellent, the staff was friendly and the servers were the best. Even at the beach there is a server to make sure you are ok with drinks. The only negative was that the spa was expensive for the quality of service, we had a couples massage and it was not good. One of the hot tubs was not working and was cold which left only one hot tub for guests to use and it looked dirty and the tiles seemed dirty and to be falling apart. The pool also seemed to be rusting and the tiles were falling off as well. That made it a little difficult to enjoy for me personally since I am very particular on cleanliness. the rooms are a bit outdated but they were cleaned by the time we got back from breakfast. Overall I would visit again and hope to find it updated. Also, shopping is very close at walking distance. The resort is in a very safe location as there are surrounding houses and all of it is in a gated community with security.