Beautiful hotel with some improvements needed
Posted Sep 23, 2016
We stayed in Riu Palace Riviera Maya for 7 days Sep 3-10, 2016. In overall, we enjoyed our time there. But, there are some negative impressions I would like to share.
1. If you are looking for a quiet atmosphere, this place is not for you. The nightclub style music goes on for hours and is extremely loud, especially from the neighboring Riu Lupita hotel. There is literally no place on the beach to escape this constant noise. But, the place where it really gets bad is the hotel's night club. The level of loudness during the shows is ABSOLUTELY unbearable, deafening, and unreasonable.
2. The food in the restaurants was boring. The buffet, in our opinion, was a much better option.
3. The mattress were worn-out and definitely due to replacement.