Nice hotel, bad drinks service.
Posted Jul 26, 2016
We went with friends for a long weekend escapade, check-in was fast and efficient, Rita at the front desk was really helpful.
The room was very well located, closest to the pool area and conveniently on the ground floor (there are 3 floor buildings with no elevator), so we enjoyed the location.
Playacar area is quite safe and not so far from Downtown Playa del Carmen, we rented a car and is very convenient. Parking is free at the hotel.
The food is good, but not fantastic, yet the service at most restaurants is bad. It is buffet service and works fine, but drinks and special orders take forever.