Suite 24 ApartHotel By Xperience Hotels
3.5 star property

Hotel with rooftop terrace, walk to Quinta Avenida

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Suite 24 ApartHotel By Xperience Hotels

Photo gallery for Suite 24 ApartHotel By Xperience Hotels

Outdoor spa tub
View from property
Superior Apartment, 1 Queen Bed | Blackout drapes, free WiFi, bed sheets
Dining
Lobby

Overview of Suite 24 ApartHotel By Xperience Hotels

Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping

Check out the area

Map
Calle 24 Norte, Entre Avenida 30 y Avenida 25, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida6 min walk
  • Popular LocationMamitas Beach11 min walk
  • Popular LocationPlaya del Carmen Main Beach14 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)45 min drive
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Room options

Superior Apartment, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 538 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Apartment, 2 Double Beds

Highlights

Air conditioning
Kitchen
Refrigerator
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Playa del Carmen

Located near the beach, Suite 24 ApartHotel By Xperience Hotels is in Downtown Playa del Carmen, a neighborhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Xaman Ha Aviary and Cenote Chaak Tun are also worth visiting.

What's nearby

  • Quinta Avenida - 6 min walk
  • Quinta Alegría Shopping Mall - 7 min walk
  • Mamitas Beach - 11 min walk
  • Playa del Carmen Main Beach - 14 min walk
  • Playa del Carmen Maritime Terminal - 3 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive

Restaurants

  • Choux Choux Cafe - 2 min walk
  • Lonchería de Doña Mary - 2 min walk
  • Nativo - 3 min walk
  • La Ceiba de la 30 - 2 min walk
  • Hamburquesas y Dogos Estilo Chetumal - 3 min walk

About this property

Suite 24 ApartHotel By Xperience Hotels

Hotel near Xplor Theme Park
Close to Quinta Avenida and Playa del Carmen Main Beach, Suite 24 ApartHotel By Xperience Hotels provides a rooftop terrace, a garden, and more. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • A roundtrip airport shuttle (surcharge), luggage storage, and concierge services
  • Guest reviews give good marks for the overall condition
Room features
All guestrooms at Suite 24 ApartHotel By Xperience Hotels boast comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 30-inch TVs with satellite channels
  • Refrigerators, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 4 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 30-inch TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 20 per night
Welcoming dogs only
Up to 22 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 60 per vehicle (one way)
  • Pet deposit: USD 20 per night
  • Pet fee: USD 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

SUITE 24 Aparthotel Playa del Carmen
SUITE 24 Hotel
SUITE 24 Hotel Boutique Playa del Carmen
SUITE 24 Boutique Playa del Carmen
SUITE 24 Boutique
SUITE 24
SUITE 24 Hotel Boutique
Suite 24 By Xperience Hotels
Suite 24 Hotel Boutique By Xperience Hotels
Suite 24 ApartHotel By Xperience Hotels Hotel
Suite 24 ApartHotel By Xperience Hotels Playa del Carmen
Suite 24 ApartHotel By Xperience Hotels Hotel Playa del Carmen

Frequently asked questions

Does Suite 24 ApartHotel By Xperience Hotels have a pool?

Yes, this property has an outdoor pool.

Is Suite 24 ApartHotel By Xperience Hotels pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 22 lbs per pet. There's a deposit of USD 20 per night and a fee of USD 20 per pet, per night.

How much is parking at Suite 24 ApartHotel By Xperience Hotels?

This hotel doesn't offer parking.

What time is check-in at Suite 24 ApartHotel By Xperience Hotels?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Suite 24 ApartHotel By Xperience Hotels?

Check-out is at noon.

Does Suite 24 ApartHotel By Xperience Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 60 per vehicle applies.

Where is Suite 24 ApartHotel By Xperience Hotels located?

Located in Downtown Playa del Carmen, this hotel is within a 15-minute walk of Quinta Avenida, Mamitas Beach, and Playa del Carmen Main Beach. Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall are also within 10 minutes.

Suite 24 ApartHotel By Xperience Hotels Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 41 out of 113 reviews" "
Rating 8 - Good. 43 out of 113 reviews" "
Rating 6 - Okay. 16 out of 113 reviews" "
Rating 4 - Poor. 5 out of 113 reviews" "
Rating 2 - Terrible. 8 out of 113 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sarah, THUNDER BAY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A horrible place with terrible service as couldn’t even check in. No one was there. With a Spanish-speaking tenant’s help, tried calling but the person who picked up kept saying “no habla ingles” and hanging up. Tried messaging the WhatsApp number as per their QR code posted at the front door but never got a response, even a day and two days later. Had to find somewhere else to stay.
Stayed 4 nights in Feb 2022

6/10 Okay

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place for the money. PROS: Clean, close to everything, easy access, nice breeze with all the windows open, nice shower. CONS: Noisy dogs most days (all day), next to two popular restaurants that play music late, kitchenette not well stocked for cooking, no towels or rags in the kitchen, chairs and couch not comfortable, hard mattress.
Stayed 28 nights in Oct 2021

8/10 Good

Verified traveler

Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2021

10/10 Excellent

Laura G., Fort worth tx

Liked: Cleanliness
Nice and cute place
I stayed here for 1 day but even for just that one day the personnel of the hotel were really nice and attentive. I will be definitely be back. Good location close to the beach
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
well priced for what you get in return
It’s actually a nice place, but it is poorly maintained. To be more clear, the building it self is great, but the rooms not so much. It seems the administration is extremely frugal, and doesn’t know what have a sense about the cost of doing business.
Stayed 5 nights in Jan 2020

10/10 Excellent

SteveTurbo, Texas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for the price we paid. 24 hour front desk. Safe and secure as everyone entering hotel goes by front desk. Room included kitchen. Parking is on the street, but can park near front desk and street is well lit. No elevator, and we were on 4th floor, but not a big deal for us.
Stayed 1 night in May 2019

4/10 Poor

Alex

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
(1) The property is in good location, but hard to find by shuttles: walking distance to main thoroughfares, supermarkets/pharmacies beach, restaurants, money exchanges; can get some sleep, as it is not near clubs, and is in a residential area (2) Property has amenities: jacuzzis (but water is cold!); kitchenette (but no supplies); small pool, but usually unclean; continental breakfast
Stayed 8 nights in Feb 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Good but very basic.
Location is pretty good and is far enough from all the action on 5th that the hotel remains quiet at night. The place felt more like a low end condo or air bnb since it had a kitchenete. It was fine for the high season of new years but I think there are better options.
Stayed 3 nights in Dec 2018

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont waste your money
I booked using hotels.com which was quick and easy and about the only good thing about this place. DO NOT BOOK HERE you will regret it The room seemed alright at first, the pool is small and is shaded for the afternoon. When I came back around supper time, it was as if there was a night club inside of the room, coming from the neighboring property. The towels were dirty on the bed, one had a black stain, the room also smelled of vinegar on arrival. The curtains were too small to cover the windows fully. I actually left and booked a room in another hotel, when I asked for a refund on the way out, they were unable to offer me a refund for the following night that I had booked. but after dealing with the loud music I would rather be out my money than have to spend the night here.
Stayed 2 nights in Dec 2018