Ratings based on 1,311 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Plenty of activitiesPosted Oct 3, 2015
Pros: The staff is/was very helpful and polite and acommendating
The shows were great, one comment a more effective way to communicate what activities might be affected by the weather. Also, notices regarding activities that may require advance notice do to limited seating or other activities that are scheduled.
for Everyoneby A verified traveler
Awesome hotelPosted Sep 24, 2015
Beautiful location. The hotel was very nice and well maintained. The food was excellent. Entertainment staff always had activities if you're interested in keeping busy, otherwise the pool and beach were both very relaxing! The pool is huge! The beds were comfortable and the rooms were spacious with a large bathroom. We loved our stay!
for Couplesby A verified traveler from Washington, DC
Amazing Trip!Posted Sep 21, 2015
Pros: The food and the service!
Location: We did some fun excursions during our trip. Recommend the Tortuga snorkeling, Tulum, and Cenote combo tour. Also, go swim with dolphins!
We had the best time and I'm sad to not longer be at the resort. This was our first time staying at a Secrets resort, and it won't be our last. Everything from the facility, the food, and the staff were over the top! The events team were so much fun, we especially fell in love with Elizabeth and Hector. We had a bit of an issue with our spa reservation that we had scheduled for 3:30 on my birthday, a staff member put us in the system for the wrong time. We were very disappointed since we had planned the entire day around the spa visit, but they were very apologetic and gave us a complimentary Hydrotherapy treatment. Carlos at the spa went aboe and beyond and deserves a raise! We highly recommend the tacos by the ocean at the Cactus Club, I'm going to miss those Rib Eye tacos. We will also miss Arturo's familiar face each day we would go for our taco fix! I could go on and on about how wonderful this trip was, but instead I'm going to start planning our next trip with Secrets! Gracias, Secrets Capri!
for Everyoneby A verified traveler from Delaware
5 Star vacation!Posted Sep 17, 2015
Excellent Stay! Rooms were very clean and the view from the oceanfront suites were fantastic. Mostly ate at the sit down restaurants. Italian and seafood meals were top quality. It was our second time at Secrets Capri over the past several years. We rotate through the Caribbean and try different resorts. Second stay here did not disappoint. Only issue on beach was dead seaweed. They tried to keep it clean but was a losing battle. But that's Mother nature. Can't blame the resort.
for Everyoneby A verified traveler from L
Not bad, but I would try something different nextPosted Sep 15, 2015
The hotel was ok, never been to an all-inclusive before and wasn't sure what to expect. Read reviews on how the beach want great, they were right. Small beach and somewhat dirty. The staff was very nice and always polite. I didn't like getting joined by the concierge staff to see a presentation on another hotel over and over or trying to get us to spend more.
for Everyoneby A verified traveler from Atlanta
Nice hotel, on beachPosted Sep 14, 2015
Old world, Spanish style hotel. Nice vibe and friendly staff. Buffets were really good. Every night there were themed dinners around the pool. Lots of seaweed on beach but sand was white powder. Great, relaxing vacation!
for Couplesby A verified traveler from Dallas, TX
Still CharmingPosted Sep 12, 2015
Pros: Service, Service, Friendly
Cons: A/c\C in upper rooms
This is our second time at Capri this year. We have stayed at Silversands, Maroma, and Huatulco. Capri is by far the smallest and most friendly resort of the four. Let me start by saying my wife and I and my family went to Capri to celebrate our 40th anniversary mostly because of the friendly-family service we receive while there. Transfer: We chose USA Transfer to privately shuttle us to and from Capri and they were the best. No waiting and no stoping at every resort to get to and from our resort. Check-in: Check-in was alittle crowded as we arrived along with a bus of people, but they sat us down with a drink and with-in minutes had us checked in. Prior to coming to Capri, I emailed Capri with a room request and told them we were there for our Anniversary, and they went out of their way to accommodate us. Room: We had and Ocean view room (528) on the top floor over looking the pool, Ocean, and Cozumel. Nothing like waking up to a sunrise at Capri. The room was alittle small, but they also had bigger ones available on our floor. The only down fall was the A/C, the room never got below 76 even though the gauge was set at 65. We called them and they tried to fix it twice but to no avail. We were told in the summer on the top floor there is too much heat for the A/C to keep up. This must be true, as our children on a floor below us had no trouble. The rooms were very clean and the mini fridge stocked everyday. The Beach: Yes, it is true the seaweed was a pro
for Everyoneby A verified traveler from canada
快適な部屋で贅沢な休日Posted Sep 4, 2015
8月中旬に5泊6日で滞在しました。 二度目のメキシコ。以前はカンクンのホテルゾーン内のホテルに泊まったので、今回はアダルトオンリーのこちらをチョイス。 ご飯は日本食、イタリアン、メキシコ料理…と色々あり、どれもおいしかったです。 特にリゾットとステーキがオススメです。 日本食は、日本人からするとよく分からない感じでしたが、楽しかったです。 海は時期が悪かったのか、海藻の大量発生のためきれいとは言い難い景色でした。 泳いでいる人もぱらぱらいましたが、私たちは泳ぎませんでした。 その代わりに、ホテル内のアクティビティーにたくさん参加しました。カヌー、ダーツ、アーチェリー、サイクリング、テニス、ズンバ、テキーラテイスティング、クイズ…大人専用のホテルということもあり、周りを気にせず自分たちのしたいことを思う存分楽しめました。 アクティビティースタッフのYamamoto Yoshiroさん、Benjaminさんには特にお世話になりました！ また、部屋は1日に2度お掃除してくださりとってもきもちよく快適でした。
for Everyoneby A verified traveler from Sydney
Great resort and servicePosted Aug 31, 2015
Location: We loved the location but as mentioned above, we'd recommend hiring a car if you want to get out and about. We drove to Coba and Tulum etc was awesome
We have a fabulous time at Secrets and would highly recommend. To make it easier for people reading the high points were: - Reeeeeally comfy beds - Great location (although would recommend hiring a car if you want to get out and about, we did and it was awesome) - Fun activities and entertainment staff - Good variety of food options - Plenty of room around the pool - Fast and efficient maid service - Great for couples and adults only is great
for Everyoneby A verified traveler from Arizona
Great Place to stay!!!Posted Aug 26, 2015
Pros: Great food and drinks, used the 24 hour room service two times
Location: We took the Adventures Catamaran snorkel and paddle board it was great fun
I'm Very impressed, not dissatisfied in any way with the room, food, drinks or entertainment.