Perfect vacation and favorite resort, bar none!
Posted Dec 15, 2016
My husband and I have traveled the Caribbean Islands to All-inclusive Resorts for over 20 years, and this resort was far and away the best we've ever stayed in! Everything was first class, the location, property, amenities, shows, activities on site, i.e. fun games, dancersize pool side, outdoor fire-pit meals poolside daily, excursions, food, restaurant selection, shopping, bars, pools, hot tubs, proximity to everything, including the beach, and most importantly, the Staff was unbelievably friendly, helpful, accommodating, efficient and funny! From the moment we crossed through the entrance until the day we headed back out a week later, this experience was our all-time favorite, bar none! Our favorite staff members were, Omar, Preferred Lounge Guest Services, Marino and Meredith, bartenders and servers in the Preferred Lounge; Renan our server in the World Cafe; Miguel, Nikko, Anna Banana, and Adrian, in charge of outdoor games, excursions, events and activities! These wonderful, fun-loving and energetic employees MADE our stay what was...exceptional!!! I'd be remiss if I didn't mention Room Service, which we took advantage of several mornings for breakfast! The staff's glorious personalities, attention to detail, even bringing food up on carts with warming trays below to assure the food was kept at the proper temperature, and the quality of the food went beyond our expectations! We will most definitely return to this resort as soon as possible!
Comment from Hotel Management
Dec 26, 2016 by Social Media Coordinator, Hotel Management
Thank you for choosing Secrets Silversands Riviera Cancun as destination for your last trip. For us it was a plesure to host you.
We are glad to read that you liked the activities from our entertainment team and the services from our staff members.
Please contact us prior your next arrival to assist you in everything you need.