Ratings based on 142 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.2 Hotel condition
They paid and stayed.
for Couplesby A verified traveler from Traverse City, MI
Great staff, close to the beach.Posted Nov 24, 2015
Pros: Location, the staff, the smallness. bottled water, toiletries. You are treated like family and everyone has an authentic smile and welcome.
Cons: The only thing was the pool was not cleaned very frequently. However when I asked, it was immediately taken care of. We did get some good wind/rain.
Location: Walking to the beach: 3 minutes. Authentic restaurants in walking distance for real Mexican food. Stay away from 5th avenue food.
All of the staff I encountered were great! From the front desk to maintenance and housekeeping, as well as the gal that created exquisite breakfasts.
for Everyoneby A verified traveler from Germany
nice comfy hotel, but avoid room #14Posted Nov 23, 2015
We arrived late in the evening and got room #14. This room is a nightmare. it was dark, no balcony or any usable space in front of the entrance door, dirty bathroom and no comfort at all. After the first night we asked for a different room and got without problems room #15, which is in the groundfloor, with a nice small terrace in front of the entrance door. The bed was super big (I guess Kingsize). Bathroom was nice and clean - everything alright! Breakfast is changing from day to day, but at our 3 nights stay always good. The pool and the whole area is nice and you do not hear the nearby party strip (Avenue 5th), though some construction sides. We found the location a very good compromise of being close to the Beach and close to dive centers ("Me dive center, just around the corner), shops and bars&restaurants. So, do not accept room #14 and you will most likely have (as we did) have a good time.
for Everyoneby A verified traveler from New York, NY
Mosquitoes and Cold WaterPosted Nov 23, 2015
Pros: Nice Location
Cons: Mosquitoes in rooms. Please use a spray
This is a nice hotel close to 5th Avenue and is very convenient. My only complaint would be the mosquitoes in my room that drove me nuts and the cold water in the shower that required to be fixed.
for Everyoneby A verified traveler
Agradable, el personal super atento y respetuoso.Posted Nov 13, 2015
Pros: El personal muy atento. Todo muy limpio. Bonito. Cerca de la quinta.
Agradable, el personal super atento y respetuoso. Cerca de la quinta. No probé la comida. Espacios agradables.
for Everyoneby A verified traveler from G
Lindo y bien ubicadoPosted Oct 20, 2015
Excelente atención .…...…………… .…...…………… .…...…………… .
for Everyoneby A verified traveler from Barcelona
Limpisimo y bien ubicadoPosted Oct 18, 2015
El personal fantástico te ayuda en todo el hotel al lado de los lugares de ambiente bares restaurantes y tiendas y sin ruido.Es genial
for Everyoneby A verified traveler from MARGATE, FL.
CLOSE TO EVERYTHING YOU NEED IN PLAYAPosted Sep 30, 2015
Cons: THE TELEVISION SITUATION.....
Location: TOUR TO COZUMEL, TALUM AND THE PYRAMIDS.....5TH AVENUE SHOPPING AND VENDORS,(SOMETIMES A BIT PUSHY)...GREAT RESTAURANT RECCO "SALCICCIUM, EXCELLENT.
UPON ARRIVAL I WAS GREETED BY A CHARMING YOUNG LADY, WHO TOOK ME TO MY ROOM AND EXPLAINED EVERYTHING. THE STAFF WAS AMAZING, ESPECIALLY, ABRIL, HILDA,( I HOPE I GOT HER NAME RIGHT), CARLO AND MARIA. MARIA MADE A FRESH BREAKFAST EVERY MORNING, WHATEVER I ASKED FOR. THE YOUNG LADY WHO CLEANED MY ROOM DID A BEAUTIFUL JOB. I HAVE STAYED AT THE BIG BEACH RESORTS BEFORE BUT I WILL ONLY STAY AT THE BRIC FROM NOW ON. LOCATION WAS PERFECT IN EVERY WAY, RESTUARANTS, AND SHOPPING, QUITE AN EXPERIENCE. THE 2 GIRLS AT THE DESK MADE GREAT RECCOMENDATIONS FOR PLACES TO GO AND EAT, THINGS TO GO SEE ...A GREAT EXPERIENCE...
by A verified traveler
El hotel esta pintoresco peroPosted Sep 14, 2015
El hotel por fuera esta pintoresco pero las habitaciones no servia el control del aire no había canales en la tele para ver el inodoro estaba tapAdo horrible no nos volvemos a quedar ahí
for Everyoneby A verified traveler from Nuevo Vallarta, Nayarit, México
Sencillo y bien ubicadoPosted Sep 9, 2015
Pros: La ropa de cama, dormimos delicioso. El desayuno lo máximo, la cocinera pone todo su esmero y cariño tanto en la preparación como en la presentación.
Cons: El tema del estacionamiento, conseguir un convenio con alguno en la cercanía. (Hotel sin estacionamiento)
En un hotel pequeño y la ventaja de estos es que el check in es rapidísimo y el contacto con el cliente es muy cercano. La ubicación es buenísima, a unos pasos de la famosa 5ta Av pero lo suficientemente distante de la zona bulliciosa. Super recomendable elegir el paquete que te incluye el desayuno, les aseguro no se arrepentirán.
for Couplesby Harriet from London
Sweet little hotelPosted Aug 26, 2015 on Hotels
Lovely little hotel, the room was clean but small although the bed was massive! The breakfast is delicious and the menu is different everyday - it is served to you fresh so you don't get cold eggs from a buffet like a lot of hotels. The pool is small but was always quiet when we were there so it wasn't hard to get a sun lounger. There were building works across the road but this didn't bother me too much. The location is good as it is away from the noise of 5th avenue and a nice walk up past all the shops to nearby restaurants. Would stay here again, the staff very friendly and helpful. Good for couples.