Book your room at The Palm at Playa
Get an overview of this hotelAdults-only beach hotel
Offering direct access to the beach, this Playa del Carmen hotel is in the city center and within a 5-minute walk of Central Square and Nuestra Senora del Carmen Catholic Church. Playa del Carmen Maritime Terminal and Yucatek Divers are also within 10 minutes.
At The Palm at Playa, relax by an outdoor pool or hit the nearby beach where you can enjoy yoga.
All 69 individually decorated rooms feature iPod docks and room service. For entertainment, LCD TVs come with cable channels, and guests can also appreciate comforts like premium bedding and down comforters.Information missing or incorrect? Tell us!Opens in a new window
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at The Palm at Playa like an outdoor pool, a spa tub, and a fitness center.
Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. The hotel offers a restaurant and a coffee shop/café. A swim-up bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access. This beach hotel also offers a rooftop terrace, a garden, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.
- Concierge services
- Total number of rooms - 69
- Number of floors - 3
- Number of buildings/towers - 3
- Airport transportation (surcharge)
- Free breakfast
- Coffee shop or café
- Spa services on site
- Direct access to private beach
- Pool sun loungers
- Spa treatment room(s)
- Conference space size (meters) - 100
- Year Built 2012
- Area shuttle (surcharge)
- Pool umbrellas
- Conference space size (feet) - 1076
- Spa tub
- 24-hour front desk
- Dry cleaning/laundry service
- Fitness facilities
- Ferry terminal shuttle (surcharge)
- Tours/ticket assistance
- Free WiFi
- Laundry facilities
- One meeting room
- Multilingual staff
- Parking (limited spaces)
- Rooftop terrace
- Luggage storage
- Beach towels
- Free self parking
- Free reception
- 24-hour business center
- Free grocery shopping service
- Beach umbrellas
- Beach sun loungers
- Outdoor pool
- Swim-up bar
- Wedding services
Available in some public areas: Free WiFi
Free self parking, Parking (limited spaces)
- Ceiling fan
- Connecting/adjoining rooms available
- Partially open bathroom
- Hypo-allergenic bedding available
- Room service (limited hours)
- Hair dryer
- Premium bedding
- Air conditioning
- Access via exterior corridors
- Climate control
- Daily housekeeping
- Free toiletries
- In-room massage available
- Rainfall showerhead
- Iron/ironing board
- Blackout drapes/curtains
- In-room safe (laptop compatible)
- Cable TV service
- iPod docking station
- Down comforter
- Individually furnished
- Individually decorated
- LCD TV
Where to Eat
A complimentary cooked-to-order breakfast is served each morning between 7 AM and 11 AM. A complimentary manager's reception is offered each day.
Aroma Cilantro - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Roof Club - This poolside rooftop bar specializes in Mexican cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.
Nearby Things to Do
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Skydiving nearby
- Golfing nearby
- Bicycle rentals nearby
- Ecotours nearby
- Yoga classes/instruction on site
- Beach yoga on site
- Number of treatment rooms 2
- Couples treatment rooms
- Prenatal massage
- Sports massage
- Deep tissue massage
- Swedish massage
- Body scrubs
- Aromatherapy treatments
- Body treatments
- Facial treatments
Check-in time starts at 3 PM
Check-out time is Noon
Children and extra beds
- Children 14 and younger are not allowed at this adults-only property. All guests older than 14 are welcome.
You need to know
Extra-person charges may apply and vary depending on hotel policy.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
No rollaway/extra beds available
Minimum guest age is 14
Caters to adults only
No cribs (infant beds) available
No pets or service animals allowed
Please note: The guestrooms and property amenities at this hotel are not accessible to wheelchairs at this time. For more details, please contact the office using the information on the reservation confirmation received after booking.
- Resort fee: USD 5.00 per accommodation, per night
- Airport shuttle fee: USD 150 per room (roundtrip)
- Palm Hotel Playa
- Palm Playa
- Playa Palm
- The Palm At Playa Riviera Maya/Playa Del Carmen, Mexico
We should mention
This property offers transfers from the ferry terminal and airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests under 14 years old are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.
Awards & Affiliations
- This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.