Ratings based on 353 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel with excellent staff

Posted Jan 29, 2016
Pros: Cleanness and availability/helpfulness of the staff.
Cons: The Rooms do not have fridges. The Lofts do, but could include microwave and cutting board etc.
Location: The location is great, steps from the beach and the main strip, but not in the heart of it.
My boyfriend and I recently returned for the second year in a row and were, once again, very pleased. The front desk staff are available 24/7, and always happy to assist. The rooms are kept very clean and have a darkness curtain with thick walls to help in keeping things quiet. (Make sure to tip the maids well as they do a fantastic job, really going the extra mile to make things comfortable). Aesthetically, the hotel is beautiful - from the rooms, to the courtyard to the restaurant. Food was very tasty and the restaurant is beautifully decorated. The waiters and cooks both do excellent jobs (Again, very deserving of tips). The location is great, steps from the beach and the main strip, but not in the heart of it.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Beautiful property!

Posted Jan 20, 2016
My wife and I booked this hotel for our adventure to the BPM festival. since they were a part of the festival, there were nightly parties with DJ's at the amazing rooftop pool. our room was amazing and huge, the staff was extremely friendly and helpful. the location of this hotel is prime for all the parties.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel is NOT on the beach. The "street view" room

Posted Jan 14, 2016
Hotel is NOT on the beach. We were put in a "street view" room. Across the street were 3 bars with obnoxious music that blared all night into the morning. We were forced to drag the bedding to the opposite end of the room to sleep. The pool/ spa/ hottub area on the roof closed to water activities every day at dark to allow a DJ to play obnoxious euro techno BS as loud as possible. Who wants to hang at a pool during the day while staying on the Caribbean Sea???? The included breakfast was good, the staff were friendly. The room was nice...try the rooms that overview the coutyard. The hotel is walking distance to everything...the small eateries on 10th Ave had better service and priced right.
5 out of 5
Recommended
for Couples
by A verified traveler from Colombia

Nice cool hotel amazing rooftop, staff is the best

Posted Jan 12, 2016
Is the second time I stay at this hotel. Great rooms, staff is amazing, the rooftop its one of the coolest in PDC.
4 out of 5
Recommended
for Everyone
by A verified traveler from san francisco, ca

Nice hotel, friendly staff

Posted Jan 5, 2016
Make sure your room doesn't face the street. It's incredibly noisy even with ear plugs. Pretty good breakfast!
3 out of 5
by A verified traveler from Wayne Pa

Singles hotel in town poor swimming facilities

Posted Jan 5, 2016
Great staff. Good food but no relaxing facilities. Pool is not for swimming. Very small rooftop hang out place. More for singles to be seen.
5 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis, MN

Loved this hotel! Great for girls trip

Posted Jan 4, 2016
Pros: The front desk staff was very friendly!
Cons: free breakfast was just ok but what do you expect for free breakfast?
Location: Located right off 5th which had many bars, restaurants and shops. Walking distance from ocean and ferry.
We rented the 2 bedroom suite for 4 girls. It was perfect, the staff was welcoming, looked just like the pictures! Rooftop pool was the highlight. Within walking distance of every where we wanted to be. Would definitely recommend and would love to go back.
5 out of 5
Recommended
for Everyone
by A verified traveler from yucatán

Ubicación excelente

Posted Jan 1, 2016
Lo recomiendo al cien por ciento, ubicación, instalaciones, el personal, definitivamente todo!!!! Regresó sin pensarlo!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Check the room you get!!

Posted Dec 29, 2015
Pros: How to find the hotel can be interesting in Playa - we had a rental and carparking was included but we had a mission to find the hotel to start with!!
Location: Excellent location for the shopping and ease to everything.
The room we were checked into wasn't the best - very small and extremely noisy. The staff were very helpful and upgraded us for the remainder of our stay. Nice pool area....breakfast that was included was FANTASTIC!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

The Palm at Playa

Posted Dec 21, 2015
Location: Literally everything including a shopping mall, numerous souvenir shops, restaurants, bars, etc.
Small boutique hotel located at the perfect location in the midst of everything! The beach was a block away, maybe a two minute walk or even less. The staff were friendly and helpful. We were offered complimentary drinks upon arrival and a daily complimentary breakfast. The food was much better than we had expected. Alberto, at the pool, was absolutely wonderful! Housekeeping also did a great job with our room. Also, please note that there is a $5 daily resort fee but it was worth it. We enjoyed our stay and hope to be back soon!