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Room type

Royal Junior Suit Garden View (RJG)

Max Occupancy: 4 guests


Max Occupancy: 4 guests

Junior Suite, Ocean View (Royal)

Max Occupancy: 4 guests

Junior Suite, 1 King Bed, Oceanfront (Royal)

Max Occupancy: 4 guests

Junior Suite (Royal)

Max Occupancy: 4 guests

Royal Suite, 1 Bedroom (Master)

Max Occupancy: 4 guests

Junior Suite, 1 King Bed (Royal Beachfront Walk-out)

Max Occupancy: 4 guests

Royal Suite, 1 Bedroom, Oceanfront (Master)

Max Occupancy: 4 guests

Presidential Suite, 1 King Bed, Private Pool (Royal)

Max Occupancy: 4 guests

Junior Suite, 1 King Bed (Royal Swim-Up Beachfront Walk-Out)

Max Occupancy: 4 guests

Junior Suite, Ocean View (Royal Swim-up)

Max Occupancy: 4 guests


Get an overview of this hotelAdults-only resort in heart of Playa del Carmen

VIP Room Upgrades & More

Riviera Maya hub

Set along the Caribbean, this Riviera Maya resort offers relaxation on the private beach and quick access to the shops, restaurants, and nightlife of Playa del Carmen; popular Fifth Avenue is 1 block away.

All-Inclusive resort

Food and beverages at all restaurants, snack bars, and bars; wine and tequila tasting sessions; water sports such as snorkeling; and nightly live entertainment are all included in the Royal's room rates.

All-suite luxuries

Generously sized suites at The Royal have pillowtop mattresses and duvets; jetted tubs large enough for two to sit side-by-side; upholstered chaise lounges; and marble bathrooms with bowl sinks.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment

Water activities

  • Snorkeling
  • Surfing/boogie boarding

Land activities

  • Bicycling
  • Fitness facilities
  • Tennis
  • Volleyball


  • Bartending
  • Language


  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Motorized water sports
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

Hotel Amenities

This resort mixes the columns and low white buildings of a classic Mediterranean style with the painted, carved decorations and mariachi-band sculptures of a Mexican hacienda style. Because the buildings do not block the sun, guests can bask by the pool or on the private beach right up until sunset. To cool off, they can lie on in-water chaise lounges or jump into either of 3 freeform pools, 1 whose swim-up bar has swing seating. Butlers stroll through pool and beach areas with books, magazines, sunscreen, and drinks.

A fitness center features cardio and strength-training equipment and is divided by a glass wall from a studio for Pilates and spinning classes. The lobby contains billiard tables; billiards and Ping-Pong also can be played in the 24-hour VIP Lounge.

8 restaurants offer a wide variety of cuisine, including the Chef's Plate, with multi-course meals where guests can discuss dishes with the chef and wines with the sommelier. Cocktails are available at 6 bars — including 1 with nightly music. 24-hour room service is provided.

A business center provides computers, fax machines, office supplies, and high-speed Internet access. Wireless Internet access is complimentary throughout the property. In addition to concierge services, a special romance concierge is on site to provide information tailored for couples.

  • 24-hour front desk 
  • Arcade/game room 
  • ATM/banking 
  • Beach sun loungers 
  • Beach towels 
  • Beach umbrellas 
  • Pool umbrellas 
  • Billiards or pool table 
  • Business center 
  • Coffee shop or café 
  • Computer station 
  • Concierge services 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Fitness facilities 
  • Free breakfast 
  • Free self parking 
  • Free valet parking 
  • Free WiFi 
  • Full-service spa 
  • Garden 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Indoor tennis court 
  • Laundry facilities 
  • Library 
  • Limo or Town Car service available 
  • Luggage storage 
  • Multilingual staff 
  • Number of bars/lounges - 6 
  • Number of buildings/towers - 4 
  • Number of floors - 4 
  • Number of outdoor pools - 2 
  • Number of restaurants - 8 
  • One meeting room 
  • Pool sun loungers 
  • Poolside bar 
  • Porter/bellhop 
  • Rooftop terrace 
  • Sauna 
  • Shopping on site 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Swim-up bar 
  • Television in common areas 
  • Tennis on site 
  • Total number of rooms - 513 
  • Tours/ticket assistance 
  • Wedding services 
  • Year Built 2005 


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking, Free valet parking

Room Amenities

  • Air conditioning 
  • Balcony 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Ceiling fan 
  • Climate control 
  • Coffee/tea maker 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Daily housekeeping 
  • DVD player 
  • Fireplace 
  • Free WiFi 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room massage available 
  • In-room safe 
  • Iron/ironing board 
  • Jetted bathtub 
  • LCD TV 
  • Minibar (stocked, free items) 
  • Pillow menu 
  • Pillowtop mattress 
  • Premium bedding 
  • Private bathroom 
  • Room service (24 hours) 
  • Shower only 
  • Slippers 
  • Turndown service 

Where to Eat

Chef's Plate Restaurant - International cuisine with a menu that changes daily. Guests linger to discuss dishes with the chef and wine with the sommelier. Open for dinner. This restaurant is available for guests staying in Royal Junior Suite Ocean Front and upper categories (reservation required).

Reservations are not required at any restaurants; dress is casual (wet clothes are not allowed). Guests are also allowed to dine without charge at all restaurants at companion property, Gran Porto Real Resort & Spa, across the street

Maria Marie - Specializes in Mexican-French fusion cuisine. Features murals by Mexican artists. Open for dinner.

Spice - Innovative international cuisine with show-cooking stations. Buffets and à la carte menu. Open for breakfast, lunch, and dinner. Ocean views.

Pelicanos - Oceanfront setting for a la carte Caribbean/seafood fare. Open for breakfast, lunch, and dinner.

Asiana - Asian cuisine. Buffets and à la carte menu. Features teppanyaki cooking in front of diners. Open for lunch and dinner.

Tapas and Pinxos - Featuring cuisine of Northern Spain and the Basque region. Open for dinner.

24-Hour VIP Lounge - Wide selection of appetizers, snacks, and alcoholic and nonalcoholic beverages. Billiards and Ping-Pong tables.

La Tequileria and Cigar Club - Guests can sample more than 80 Mexican tequilas while watching cigar makers hand-roll cigars.

Lobby Bar - Margaritas and martinis. Full bar. Also in the lobby is the Royal Martini Bar and a wine-tasting corner.

Trade Winds - Poolside and swim-up bar with swing seating. Snacks, beverages, and cocktails. Evening music and dancing. Another swim-up bar can be found at the second pool.

Room service - Available 24 hours. Delivery and pick-up are done through discreet boxes built into the wall next to guestroom doors.


The resort provides daily entertainment, which incluces games, actitivies, live music in the lobby bar, and live shows with music and dancing. Once a week a professional tequila and wine sommelier and bartender leads tequila, wine, martini, and coffee tasting sessions.

Nearby Things to Do

This oceanfront resort offers beach volleyball and nonmotorized water sports, including snorkeling. Introductory scuba-diving lessons are held in a diving pool. Three freeform pools separate the wide stretch of green lawn from the white sand of the beach: one is the center of pool and poolside activities, such as bingo; another has a lap lane and is intended for quieter pursuits. Tennis courts are on the roof. Beach palapas are provided; plenty of lounge chairs are available on the sand or by the pool.

Use of the hotel's bicycles is complimentary. A fitness center is on site, with classes including aerobics and Pilates. The on-site spa features a steam room, sauna, cold plunge, and spa tubs that are complimentary to all guests; spa treatments at the SPAzul can be booked (surcharge).

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Personal motorized watercraft on site 
  • Windsurfing nearby 
  • Free bicycles on site 
  • Aerobics on site 
  • Pilates classes on site 
  • Snorkeling on site 
  • Surfing/boogie boarding on site 
  • Volleyball on site 
  • Yoga classes/instruction on site 
  • Bicycle rentals nearby 

Spa Services

The Royal Playa del Carmen All Inclusive Spa & Resort features SPAzul, a full-service spa offering hydrotherapy treatments, body scrubs and wraps, facial treatments, manicures and pedicures, massages, a boutique, and a sauna. The elegant facilities are divided into men’s and women’s areas, and individual lockers, robes and sandals are provided.

  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

After booking, guests have access to online check-in, 48 hours prior to arrival.


Check-out time is noon

Payment types

Children and extra beds

  • Children under 18 years old are not allowed at this adults-only property. All guests 18 or older are welcome.
  • Free rollaway/extra beds!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Minimum guest age is 18

Caters to adults only

No cribs (infant beds) available

Student groups on spring break are not allowed.


The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Guests under 18 years old are not permitted at this adults-only property.

Royal Extras

Book a stay in a valid Royal room category and receive the following benefits:

  • 1 hour use of a BMW Mini Cooper per stay
  • Exclusive access to Chef's plate, a gourmet international haute cuisine dining experience
  • Bottle of Champagne in suite on arrival (valid for Presidential Suite, 1 King Bed, Private Pool, Ocean View Royal bookings)
Full details on arrival. Valid room categories: Junior Suite, 1 King Bed (Royal Beachfront Walk-out); Junior Suite, 1 King Bed (Royal Swim-Up Beachfront Walk-Out); Junior Suite, 1 King Bed, Oceanfront (Royal); Presidential Suite, 1 King Bed, Private Pool, Ocean View (Royal);Royal Suite, 1 Bedroom, Ocean View (Master); Royal Suite, 1 Bedroom, Oceanfront (Master). Restrictions may apply.

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