7th time, Palladium still the best
Posted Sep 30, 2016
A fantastic resort and staff that go out of their way to make your staff the best. We enjoyed our spacious junior suite with a large deck and jacuzzi tub. The bedding is so soft and bed comfortable, we slept well every night. The Royal section includes WiFi to the rooms which is great.... we were able to enjoy Netflix's if we wanted,stay in touch with home and do our on line web check in at the end of our stay.
We enjoy the exclusive El Jardin Restaurant for breakfast each day and most dinners. We did try the brand new Chang Thai El la Carte and really loved it. There are many restaurants to choose from and you can make a reservation for any place you like with the butlers in the Royal Lobby. They were extremely helpful for all our questions all week. We had an issue with our safe the first night and it was very quickly fixed, they did not want to inconvenience us and fixed it as quickly as possible.
Lunch was spent by the pool eating BBQ from this new option or ordering a sandwich or salad. The staff poolside were incredible. Carlos, Jesus and Diego were fantastic. The lobby staff Antonio and Lucy and Marcus you are truly amazing and wonderful people. We will miss you all! The resort is huge, stunning, well cared for and no one could ever be bored or hungry.
Take time to research this resort to get the most out of your staff.
We had no issues with our Expedia package, all our travel was great. We highly recommend this resort and will return again!
Comment from Hotel Management
Oct 3, 2016 by Alejandro M, Hotel Management
Thank you much for such a wonderful review, it make us to keep doing our best effort to enhance our services and be able to have loyal customers like you.
Thank you again and we look forward for your next visit.