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Get an overview of this hotelElegant adults-only beach resort

Location

Offering direct access to the beach, this Playa del Carmen resort is 3.1 mi (5 km) from El Camaleon Golf Club and within 6 mi (10 km) of Canibal Royal Beach Club and Pier Navega. Gran Coral Golf and Tres Rios Ecopark are also within 6 mi (10 km).

Resort Features

Catch some rays at the nearby beach or spend the day relaxing at Viceroy Riviera Maya's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.

Room Amenities

All 41 rooms boast private plunge pools and offer free WiFi and furnished patios. Free wired Internet and sitting areas are standard, as are flat-screen TVs with satellite channels.

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Viceroy Riviera Maya are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Hotel Amenities

Some rates at Viceroy Riviera Maya are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Viceroy Riviera Maya like an outdoor pool and a health club.

Dining is available at one of the resort's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. High-speed wired and wireless Internet access is complimentary. This luxury resort also offers a spa tub, a steam room, and a garden. Parking is available onsite for a surcharge.

  • Valet parking (surcharge) 
  • Total number of rooms - 41 
  • Airport transportation (surcharge) 
  • Breakfast available (surcharge) 
  • Dry cleaning/laundry service 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Snack bar/deli 
  • Area shuttle (surcharge) 
  • 24-hour front desk 
  • Health club 
  • Garden 
  • Library 
  • Bar/lounge 
  • Concierge services 
  • Sauna 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Terrace 
  • Poolside bar 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Number of restaurants - 2 
  • Beach umbrellas 
  • Free beach cabanas 
  • Beach sun loungers 
  • Beach towels 
  • Spa tub 
  • Steam room 
  • Outdoor pool 
  • Wedding services 

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Valet parking (surcharge)

Room Amenities

  • DVD player 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Separate sitting area 
  • Furnished patio 
  • In-room climate control (air conditioning) 
  • Access via exterior corridors 
  • Air conditioning 
  • Free newspaper 
  • Ceiling fan 
  • Phone 
  • Free local calls 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • In-room massage available 
  • Slippers 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Satellite TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Private plunge pool 
  • Room service (24 hours) 
  • Egyptian-cotton sheets 
  • Espresso maker 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.

La Marea - This beachfront restaurant serves dinner only. Open select days.

Coral Grill and Bar - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Surfing/boogie boarding nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Windsurfing nearby 
  • Mountain biking nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Parasailing nearby 
  • Skydiving nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 
  • Pilates classes on site 
  • Yoga classes/instruction on site 
  • Scuba diving nearby 
  • Snorkeling nearby 

Spa Services

Wayak has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a spa tub.

  • Hot stone massage 
  • Deep tissue massage 
  • Prenatal massage 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Sauna in spa 
  • Spa tub in spa 
  • Body treatments 
  • Facial treatments 

Hotel Policies

Check-in

Check-in time ends at midnight

Minimum check-in age is 16

Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is 11 AM

Payment types

Pets

  • Pets allowed for an extra charge of USD 50 per pet, per night

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Minimum guest age is 14

Caters to adults only

No rollaway/extra beds available

No cribs (infant beds) available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD 10 and USD 30 per person (approximately)
  • Airport shuttle fee: USD 240 per vehicle (roundtrip)
  • Valet parking fee: USD 8 per day
  • Pet fee: USD 50 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Riviera Maya Viceroy
  • Viceroy Maya
  • Viceroy Maya Riviera
  • Viceroy Riviera
  • Viceroy Riviera Maya
  • Viceroy Riviera Maya Hotel
  • Viceroy Riviera Maya Hotel Playa del Carmen
  • Viceroy Riviera Maya Playa del Carmen
  • Tides Riviera Maya Hotel
  • Tides Riviera Maya Resort
  • Viceroy Riviera Maya Playa Del Carmen, Mexico

We should mention

Children 13 years old and younger are not permitted at this adults-only property.

Awards & Affiliations

  • Viceroy Riviera Maya is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay.

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