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Room type

Standard Room, Garden View

Max Occupancy: 2 guests

Get an overview of this hotelHotel in Playa del Carmen with 24-hour front desk

Location

Located in the heart of Playa del Carmen, this hotel is within a 5-minute walk of Nuestra Senora del Carmen Catholic Church, Quinta Alegria, and Central Square. Yucatek Divers and Pier Navega are also within 10 minutes.

Hotel Features

Along with self parking, this smoke-free hotel has coffee/tea in the lobby and a 24-hour front desk. WiFi in public areas is free. Additionally, a library, express check-in, and express check-out are onsite.

Room Amenities

All 12 rooms offer free WiFi and free wired Internet, plus minibars and flat-screen TVs with cable channels. Rainfall showerheads, down comforters, and free bottled water are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

Xperience Hotels - Aqualuna Boutique Hotel features a library, tour/ticket assistance, and multilingual staff. High-speed wireless Internet access is complimentary. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. This Playa del Carmen hotel also offers a garden, coffee/tea in the lobby, and express check-in. Onsite parking is available (surcharge).

Xperience Hotels - Aqualuna Boutique Hotel is a smoke-free property.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • Coffee/tea in lobby 
  • Express check-in 
  • Express check-out 
  • Free WiFi 
  • Garden 
  • Library 
  • Luggage storage 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 2 
  • Self parking (surcharge) 
  • Smoke-free property 
  • Total number of rooms - 12 
  • Tours/ticket assistance 
  • Year Built 2003 
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Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Room Amenities

  • Access via exterior corridors 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Ceiling fan 
  • Climate control 
  • Free bottled water 
  • Free toiletries 
  • Daily housekeeping 
  • Desk 
  • Down comforter 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • In-room safe (laptop compatible) 
  • Iron/ironing board (on request) 
  • Minibar 
  • Private bathroom 
  • Rainfall showerhead 
  • Shower only 
  • Turndown service 
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Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Kayaking nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Bicycle rentals nearby 
  • Scooter/moped rentals nearby 
  • Hiking/biking trails nearby 
  • Mountain biking nearby 
  • Parasailing nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • This property does not allow children.

Pets

Pets allowed, Only dogs and cats are allowed, Maximum number of pets per room 1, Pet maximum weight in kg is 10

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No rollaway/extra beds available

No elevators

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Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for continental breakfast: MXN 65 per person (approximately)
  • Pet fee: MXN 290 per pet, per night plus MXN 200 one-time cleaning fee
  • Pet deposit: MXN 200 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

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