Ratings based on 1,237 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from los angeles
Posted Sep 8, 2017
Pros: food was fine,
Cons: customer service
very bad experience with hotel and expedia. will not be using either one again.
for Everyoneby A verified traveler from Ohio
Excellent resortPosted Sep 6, 2017
The staff is amazing and they treat you like family. I will definitely be going back!
for Everyoneby A verified traveler from Seattle, WA
Nice hotel but too much mosquitoesPosted Aug 26, 2017
Good food, entertainment, nice hotel, friendly staffs, beautiful view, couple of steps to the beach, but too much mosquitoes. We got bites everywhere on our bodies.
for Everyoneby A verified traveler from PALMSPRING CA.
Posted Aug 25, 2017
Pros: The beach
Cons: no have fans in the bathroom
This is my second time end was a lot of different the first .Hotel getting old not do any upgraded
by A verified traveler from phoenix
It's okay.Posted Aug 24, 2017
Food was horrible, bed was horrible could feel the springs in the mattress.
for Everyoneby A verified traveler from San Jose, CA
Posted Aug 23, 2017
Pros: Great location and pretty clean
Cons: I would not have the staff clean the pool scum while guests are in the pool at 1pm.
It was nice for the 4 days/ 3 nights we stayed. Price is great, but the dinner reservations for the spots on the resort booked to fast. We only were able to try one place and even that waited over an hour for dinner. Overall it was a pleasant experience!!!
for Everyoneby A verified traveler from Los Angeles
nice hotel on the beachPosted Aug 23, 2017
Hotel was on the beach, a lot of lounge chairs on the beach and by the pool. But people hang towels starting early in the morning then leave. Get there early to get a chair. Food is good. Steakhouse has the best views! But it was VERY humid to eat outside.
by A verified traveler from ohio
Lack of activities.Posted Aug 18, 2017
Terrible beds,no night time activities,pools close at 630pm No room service. Food is good.bartenders are very good
by A verified traveler
Posted Aug 15, 2017
Pros: tHE FOOD IS GREATM BUT THE STAFF IS RUDE SOMETIMES
Location: LOCATION IS GREAT , POOL ACTIVITIES AND SHOWS ARE GOOD, AND THEY HAVE PLENTY OF ACTIVITIES FOR THE GUESTS
HOTEL NEEDS RENOVATION, ROOF IS LEAKING, WHEN IT RAINS IT IS DANGEROUS TO WALK INSIDE THE HOTEL DUE TO WET FLOORS, FLOORS ARE DIRTY INSIDE THE ROOMS, BED LINENS ARE NOT CHANGE EVEN IF THEY ARE DIRTY
for Everyoneby A verified traveler from San Jose CA
Nice Hotel next to the beqchPosted Aug 13, 2017
Verry pleased overal , staff was great and they make u feel welcomed . Lots to do in the beach for extra cost but hotel offer activitys daily for free( streching , zumba ect. Had a olot of fun . Also food was good