Ratings based on 190 Verified Reviews

3.9 out of 5
75% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by A verified traveler from NB

nice place

Posted Apr 17, 2017
Pros: clean, quiet good bed
Cons: seems fine the way it is
Location: just passing through
clean,quiet and nice staff not so easy to find from Trans Canada
Comment from Hotel Management
Apr 18, 2017 by Annie Couture Directrice Générale , Hotel Management
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from New Brunswick

Convenient location, reasonably priced

Posted Mar 13, 2017
We were returning from Ottawa. It was late, and we didn't think we could make it to Saint John that night. So we searched for availability in the area. We had good past experience with Comfort Inn and we're glad that there was a sensibly priced room still available at that late hour on Friday night for a family our size. The room was clean. The beds were comfortable. Our room was on the second floor, which we prefer anyway. The next morning, breakfast was great. The staff person was replenishing food supplies on a timely manner. We didn't have to look for anything. Everything was fresh and plentiful. Generally, we had a great experience. We would stay there again. Thank you!
Comment from Hotel Management
Mar 14, 2017 by Annie Couture Directrice Générale , Hotel Management
Dear Yulia, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, Annie Couture Directrice Générale Comfort Inn Rivière-du-Loup 418 867 4162
4 out of 5
by A verified traveler

Posted Oct 7, 2016 on Hotels
Comment from Hotel Management
Oct 13, 2016 by General Manager, Hotel Management
Bonjour, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations.
2 out of 5
by A verified traveler

Posted Sep 21, 2016 on Hotels
No elevator Hard beds Very poor breakfast- sour milk, stale muffins would not recommend
5 out of 5
Recommended
for Everyone
by A verified traveler from Kingston

Excellent location and very easy to reach from Hwy

Posted Sep 20, 2016
Pros: It's updating
Cons: English in the breakfast room to help travellers know how to get hot breakfast
Friendly and helpful staff. Room very clean and updated
Comment from Hotel Management
Sep 29, 2016 by Annie Couture, Hotel Management
Dear Katherine, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,
4 out of 5
by A verified traveler

Posted Sep 19, 2016 on Hotels
Comment from Hotel Management
Oct 3, 2016 by General Manager, Hotel Management
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,
3 out of 5
by A verified traveler from ottawa

No Elevator

Posted Sep 11, 2016
Found it difficult to get up to to room on second floor with no elevator
Comment from Hotel Management
Sep 29, 2016 by Annie Couture, Hotel Management
Hi Randy, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

Affordable & clean

Posted Sep 10, 2016
Room & Bathroom were clean. A little crowded for 3 people with the 2 double beds
Comment from Hotel Management
Sep 29, 2016 by Annie Couture, Hotel Management
Hello, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,
3 out of 5
by A verified traveler

Posted Sep 6, 2016 on Hotels
Comment from Hotel Management
Sep 29, 2016 by General Manager, Hotel Management
Hello, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,
5 out of 5
by A verified traveler

Posted Sep 4, 2016 on Hotels
Comment from Hotel Management
Oct 3, 2016 by General Manager, Hotel Management
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,