Get an overview of this hotelFamily-friendly hotel with full-service spa and restaurant

Popular property highlights

Free self parking
Free WiFi
Restaurant
Indoor pool
24-hour business center

Location

This family-friendly Riviere Du Loup hotel is located near the airport, within 2 mi (3 km) of Musee du Bas St Laurent, Club De Golf De Riviere-Du Loup, and Cegep De Riviere-du-Loup. Manoir Fraser and Grand Portage Regional Hospital are also within 2 mi (3 km).

Hotel Features

This smoke-free hotel features a full-service spa, a restaurant, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 220 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and microwaves.

 Guest Highlights

  • Comfortable rooms
  • Proximity to shopping
  • Breakfast
  • Pool
  • Overall value of stay
  • Helpful staff
  • Clean guestrooms
  • Comfy beds

Hôtel Universel in Rivière-du-Loup

Renovations & Closures

The property will be renovating from 10 October 2017 to 01 November 2017 (completion date subject to change). The following areas are affected:
  • Spa tub
  • Swimming pool
The following facilities will be closed from 02 October 2017 to 04 October 2017 (dates subject to change):
  • Sauna
  • Spa tub
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hôtel Universel in Rivière-du-Loup features an indoor pool and a spa tub. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measure 183 square feet (17 square meters). This family-friendly hotel also offers a 24-hour fitness center, a sauna, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

Hôtel Universel in Rivière-du-Loup is a smoke-free property.

  • 24-hour fitness facilities 
  • Conference space size (meters) - 17 
  • Conference space size (feet) - 183 
  • Full-service spa 
  • Breakfast available (surcharge) 
  • Restaurant 
  • 24-hour front desk 
  • Total number of rooms - 220 
  • Number of floors - 6 
  • ATM/banking 
  • Bar/lounge 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fireplace in lobby 
  • Turkish bath/Hammam 
  • Electric car charging station 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Meeting rooms 17 
  • Multilingual staff 
  • Number of meeting rooms - 17 
  • Year Built 1973 
  • 24-hour business center 
  • Free long-term parking 
  • Free self parking 
  • Sauna 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Spa tub 
  • Free WiFi 
  • Indoor pool 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking, Free self parking

Room Amenities

  • Connecting/adjoining rooms available 
  • Hypo-allergenic bedding available 
  • In-room climate control (air conditioning) 
  • Soundproofed rooms 
  • Air conditioning 
  • Access via exterior corridors 
  • Phone 
  • Free local calls 
  • Refrigerator 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • Desk 
  • Television 
  • Microwave 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Free WiFi 
  • Room service (limited hours) 
  • Individually furnished 
  • Individually decorated 
  • Rollaway/extra beds (surcharge) 
  • Free cribs/infant beds 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 1 PM.

La Verriere - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

The Bistro Rialto - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snowmobiling nearby 
  • Hiking/biking trails nearby 
  • Bicycle rentals nearby 
  • Golf lessons available nearby 

Spa Services

UniverSpa Nordik has 12 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, massages, and facials. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily.

  • Massages 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Facial treatments 
  • Hot stone massage 
  • Swedish massage 
  • Reflexology 
  • Body scrubs 
  • Thalassotherapy treatments 
  • Number of treatment rooms 12 
  • Couples treatment rooms 
  • Sauna in spa 
  • Spa tub in spa 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 4 PM

Minimum check-in age is 18

Check-in time ends at 11:00 PM

Special check-in instructions:

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10 per day.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of CAD 25 per pet, per stay
  • 2 per room
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Service animals exempt from fees/restrictions

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between CAD 7 and CAD 15 per person (approximately)
  • Fee for in-room wired Internet: CAD 00 per night (rates may vary)
  • Pet fee: CAD 25 per pet, per stay
  • Rollaway bed fee: CAD 10 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hôtel Universel in Rivière-du-Loup
  • Universel in Rivière-du-Loup

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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